---
title: "Update Customer Status"
method: PUT
path: "/customers/lookup/status"
---

# Update Customer Status

`PUT /customers/lookup/status`

Lets you update a customer's status label.

## Query parameters

- `source` 'FACEBOOK' | 'WEB_ENGAGE' | 'WECHAT' | 'INSTORE' | 'MARTJACK' | 'TMALL' | 'TAOBAO' | 'JD' | 'ECOMMERCE' | 'WEBSITE', required
- `accountId` string
- `use_async` boolean
- `identifierName` 'mobile' | 'email' | 'externalId' | 'cardnumber' | 'cardExternalId' | 'wechat' | 'martjackId' | 'fbId', required
- `identifierValue` string, required

## Headers

- `X-CAP-API-OAUTH-TOKEN` string

## Request body

- object
  - `reason` string, required — Reason for the update.
  - `createdOn` string, date — Date and time of creation in ISO standard format (`YYYY-MM-DDTHH:mm:ssZ`).
  - `label` string, required — Predefined label name to update with.
  - `RAW_BODY` string — curl --location --request PUT 'eu.api.capillarytech.com/v2/customers/lookup/status?source=INSTORE&identifierName=email&identifierValue=anjaney.vatsal%40capillarytech.com' \ --header 'X-CAP-API-AUTH-KEY: Qjc0M0ExMDE0MDBBMTUzRDVFRTVFNDI0N0Q5QzAxOEI=' \ --header 'X-CAP-API-AUTH-ORG-ID: 1661' \ --header 'Content-Type: application/json' \ --header 'Authorization: Basic bmVlc3RvcmV0aWxsc3NuZWUyMzoyMDJjYjk2MmFjNTkwNzViOTY0YjA3MTUyZDIzNGI3MA==' \ --header 'Cookie: _cfuvid=4BcdCZZz9edVBFZcJ3.c.cNYIWm7ET7K4ztniWevNbM-1732691082386-0.0.1.1-604800000' \ --data '{ "reason": "testing2", "label": "Active" }'

## Response `200`

200

- object
  - `createdId` integer
  - `warnings` unknown[]
    - unknown

## Other responses

- `400` — 400

---

[API](https://skmtc.net/capillarytech/apis/sample-api.md) · [All operations](https://skmtc.net/capillarytech/apis/sample-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/capillarytech/sample-api/versions/de241f2ed9b3/schema)