v1

latestSwagger 2.02026-07-133652141.7 KB
tickets

Add new message to trouble ticket

Add a new message to this trouble ticket. Messages can be CUSTOMER (customer will be able to see it) or INTERNAL.

post/ticket/{ticketId}/message

Path parameters

ticketIdstring required

Trouble ticket ID.

Headers

authorizationstring required

Authorization token. The Authorization token can be found in your Admin console.

Request body

visibilitystring required

Defines if this message is CUSTOMER (customer will receive a copy) or INTERNAL

bodystring required

Message text

Response

Success!