v29

latestOpenAPI 3.0.3raw.githubusercontent.com2026-05-13511526891.2 KB
Skill Based Routing

Set Ticket Attribute Values

Adds the specified attributes if no attributes exists, or replaces all existing attributes with the specified attributes.

Invalid or deleted attributes are ignored.

Allowed For

  • Admins
post/api/v2/routing/tickets/{ticket_id}/instance_values

Response

Success response