Channel Framework
Report Channelback Error to Zendesk
Allowed For
- Admins
Request parameters
The POST request takes a JSON object parameter which contains information about the problematic channelback.
| Name | Type | Required | Comments |
|---|---|---|---|
| instance_push_id | string | yes | The ID of the account to which data will be pushed. This was passed to the integration service when the administrator set up the account |
| external_id | string | yes | Unique identifier of the external resource from the original channelback (string) |
| description | string | no | A human readable description of the error |
| request_id | string | no | A unique identifier for the request |
Response format
The response does not include a response body
post/api/v2/any_channel/channelback/report_error
Response
Success response
string required
Empty response