Basics
Open Ticket in Agent's Browser
Allows you to instruct an agent's browser to open a ticket.
When the message is successfully delivered to an agent's browser:
Status: 200 OK
When agent_id or ticket_id is invalid:
Status: 404 Not Found
Allowed For
- Agents
post/api/v2/channels/voice/agents/{agent_id}/tickets/{ticket_id}/display
Path parameters
agent_idinteger required
ID of an agent
ticket_idinteger required
The ID of the ticket
Response
Successful response
string required
empty