Skill Based Routing
List Tickets Fulfilled by a User
Returns a list of ticket ids that contain attributes matching the current user's attributes. Accepts a ticket_ids parameter for relevant tickets to check for matching attributes.
Allowed For
- Agents and admins
get/api/v2/routing/requirements/fulfilled
Query parameters
ticket_idsinteger required
The IDs of the relevant tickets to check for matching attributes
Response
Success response