List Ticket Triggers
Lists all ticket triggers for the current account.
Pagination
- Cursor pagination (recommended)
- Offset pagination
See Pagination.
Returns a maximum of 100 records per page.
Allowed For
- Agents
Sideloads
The following sideloads are supported. The usage sideloads are only supported on the Support Professional or Suite Growth plan or above.
| Name | Will sideload |
|---|---|
| app_installation | The app installation that requires each trigger, if present |
| permissions | The permissions for each trigger |
| usage_1h | The number of times each trigger has been used in the past hour |
| usage_24h | The number of times each trigger has been used in the past day |
| usage_7d | The number of times each trigger has been used in the past week |
| usage_30d | The number of times each trigger has been used in the past thirty days |
Query parameters
A pagination cursor that tells the endpoint which page to start on. It should be a meta.before_cursor value from a previous request. Note: page[before] and page[after] can't be used together in the same request.
A pagination cursor that tells the endpoint which page to start on. It should be a meta.after_cursor value from a previous request. Note: page[before] and page[after] can't be used together in the same request.
Specifies how many records should be returned in the response. You can specify up to 100 records per page.
Filter by active triggers if true or inactive triggers if false
Cursor-based pagination only. Possible values are "alphabetical", "created_at", "updated_at", or "position".
Offset pagination only. Possible values are "alphabetical", "created_at", "updated_at", "usage_1h", "usage_24h", or "usage_7d". Defaults to "position"
One of "asc" or "desc". Defaults to "asc" for alphabetical and position sort, "desc" for all others
Filter triggers by category ID
Response
Success response