v29

latestOpenAPI 3.0.3raw.githubusercontent.com2026-05-13511526891.2 KB
Ticket Forms

List Ticket Forms

Returns a list of all ticket forms for your account if accessed as an admin or agent. End users only see ticket forms that have end_user_visible set to true.

Allowed For

  • Anyone
get/api/v2/ticket_forms

Query parameters

activeboolean

true returns active ticket forms; false returns inactive ticket forms. If not present, returns both

end_user_visibleboolean

true returns ticket forms where end_user_visible; false returns ticket forms that are not end-user visible. If not present, returns both

fallback_to_defaultboolean

true returns the default ticket form when the criteria defined by the parameters results in a set without active and end-user visible ticket forms

associated_to_brandboolean

true returns the ticket forms of the brand specified by the url's subdomain

Response

Success response