Suspended Tickets
List Suspended Tickets
Allowed For
- Admins and agents in custom roles with permission to manage suspended tickets on Enterprise plans
- Unrestricted agents on all other plans
Sorting
You can sort the tickets with the sort_by and sort_order query string parameters.
Pagination
- Cursor pagination
See Pagination.
get/api/v2/suspended_tickets
Query parameters
page[before]string
A pagination cursor that tells the endpoint which page to start on. It should be a meta.before_cursor value from a previous request. Note: page[before] and page[after] can't be used together in the same request.
page[after]string
A pagination cursor that tells the endpoint which page to start on. It should be a meta.after_cursor value from a previous request. Note: page[before] and page[after] can't be used together in the same request.
page[size]integer
Specifies how many records should be returned in the response. You can specify up to 100 records per page.
Response
Success response