Custom Ticket Statuses
List Custom Ticket Statuses
Lists all undeleted custom ticket statuses for the account. No pagination is provided.
Allowed For
- End Users
get/api/v2/custom_statuses
Query parameters
status_categoriesstring
Filter the list of custom ticket statuses by a comma-separated list of status categories
activeboolean
If true, show only active custom ticket statuses. If false, show only inactive custom ticket statuses. If the filter is not used, show all custom ticket statuses
defaultboolean
If true, show only default custom ticket statuses. If false, show only non-default custom ticket statuses. If the filter is not used, show all custom ticket statuses
Response
List custom ticket statuses