Delete Ticket Permanently

Permanently deletes a soft-deleted ticket. See Soft delete in the Zendesk GDPR docs. To soft delete a ticket, use the Delete Ticket endpoint.

This endpoint enqueues a ticket deletion job and returns a payload with the jobs status.

If the job succeeds, the ticket is permanently deleted. This operation can't be undone.

This endpoint returns a job_status JSON object and queues a background job to do the work. Use the Show Job Status endpoint to check for the job's completion.

Allowed For

• Agents