Satisfaction Ratings
Create a Satisfaction Rating
Creates a CSAT rating for a solved ticket, or for a ticket that was previously solved and then reopened.
Only the end user listed as the ticket requester can create a satisfaction rating for the ticket.
Allowed For
- End user who requested the ticket
The end user must be a verified user.
post/api/v2/tickets/{ticket_id}/satisfaction_rating
Response
Success response