---
title: "Retrieves a SupportTicket resource."
method: GET
path: "/support_tickets/{id}"
tags: ["SupportTicket"]
---

# Retrieves a SupportTicket resource.

`GET /support_tickets/{id}`

Retrieves a SupportTicket resource.

## Path parameters

- `id` string, required

## Response `200`

SupportTicket resource

- SupportTicket — Support tickets represent a customer request for help, support, service, or a response, and the responses generated in reply to the request.
  - `id` string
  - `integration` string — The key of the integration source e.g. "quickbooks", or "xero"
  - `srcId` string — Unique identifier for the support ticket
  - `subject` string, nullable — A short description of the ticket
  - `created` string — When the ticket was created
  - `status` string, nullable — The status of the ticket e.g. "OPEN"

## Other responses

- `404` — Resource not found

---

[API](https://skmtc.net/bossinsights/apis/boss-insights.md) · [All operations](https://skmtc.net/bossinsights/apis/boss-insights/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/bossinsights/boss-insights/revisions/d08a107895ad/schema)