---
title: "Change the Status of the customer in BonifiQ"
method: POST
path: "/v1/pvt/Customer/{originalId}/changestatus"
tags: ["Customer"]
---

# Change the Status of the customer in BonifiQ

`POST /v1/pvt/Customer/{originalId}/changestatus`

An active customer (`IsEnabled=true`) can receive points and participate in the program points. An inactive customer (`IsEnabled=false`) will not receive points nor will be able to redeem rewards.

The `Reason` field is required and will be used to track why the status has changed. This information is internal-use only, it will not be visible to the customer.

## Path parameters

- `originalId` string, required

## Request body

- ExternalApiChangeStatusCustomerRequest
  - `IsEnabled` boolean — If true the customer is marked as active and can receive points and participate in the program points. If false the customer is inactive and will not receive points nor will be able to redeem rewards.
  - `Reason` string — The reason why the status has changed. This will not be visible to the customer only to administrators.

## Response `200`

- BaseExternalApiResponseOfBoolean — Standard response envelope used by the External API.
  - `ErrorMessage` string, nullable — Error message returned when the request fails validation or processing. For warnings and successful responses, consumers should usually inspect `Result`, `Code` and `Severity` first.
  - `ErrorCode` integer, nullable — Legacy numeric error code derived from internal API errors when available. This field is relevant only for error flows that use `ApiResponseErrorDescription`.
  - `Result` boolean — Business payload returned by the endpoint.
  - `Code` string, nullable — Endpoint-specific business code formatted as a two-digit string, such as `03` or `07`. This field is available for success, warning and error outcomes.
  - `CodeName` string, nullable — Symbolic enum name associated with `Code`, such as `CheckoutNotFound`.
  - `Severity` 0 | 1 | 2 — 0 = Success 1 = Warning 2 = Error
  - `HasWarning` boolean — Convenience flag that is `true` when `Severity` is `Warning`. Warnings are valid `200 OK` business outcomes and should not be handled as transport or validation errors.
  - `HasError` boolean — Indicates whether the request failed and should be handled as an error response. This flag is reserved for real API errors; warnings must keep this property as `false`.

---

[API](https://skmtc.net/bonifiq/apis/bonifiq-private-apis.md) · [All operations](https://skmtc.net/bonifiq/apis/bonifiq-private-apis/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/bonifiq/bonifiq-private-apis/revisions/070a57eeffdc/schema)