---
title: "Acknowledge an order"
method: POST
path: "/v1/orders/{orderId}/acknowledge"
tags: ["Orders"]
---

# Acknowledge an order

`POST /v1/orders/{orderId}/acknowledge`

Records that BlueHive Concierge is actively working an order. Direct portal requests are attributed to the authenticated user. Trusted internal API-key callers may attribute the action to a BlueHive user by email.

## Path parameters

- `orderId` string, required

## Request body

- object
  - `actorEmail` string, email — BlueHive account email of the human operator. Allowed only for trusted internal API-key calls.

## Response `200`

Default Response

- object
  - `success` true, required
  - `message` string, required
  - `orderId` string, required
  - `orderNumber` string, required
  - `acknowledgedAt` string, date-time, required

## Other responses

- `400` — Default Response
- `401` — Default Response
- `403` — Default Response
- `404` — Default Response
- `409` — Default Response
- `500` — Default Response

---

[API](https://skmtc.net/bluehive-health/apis/bluehive-api.md) · [All operations](https://skmtc.net/bluehive-health/apis/bluehive-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/bluehive-health/bluehive-api/revisions/ae97a9add0ba/schema)