---
title: "Update Ticket Settings"
method: PATCH
path: "/cabinet/admin/tickets/settings"
tags: ["Cabinet Admin Tickets"]
---

# Update Ticket Settings

`PATCH /cabinet/admin/tickets/settings`

Update ticket system settings.

## Request body

- TicketSettingsUpdateRequest — Update ticket settings.
  - `sla_enabled` boolean, nullable
  - `sla_minutes` integer, nullable — SLA time in minutes (1-1440)
  - `sla_check_interval_seconds` integer, nullable — Check interval (30-600 seconds)
  - `sla_reminder_cooldown_minutes` integer, nullable — Reminder cooldown (1-120 minutes)
  - `support_system_mode` string, nullable — Support mode: tickets, contact, both
  - `cabinet_user_notifications_enabled` boolean, nullable — Enable user notifications in cabinet
  - `cabinet_admin_notifications_enabled` boolean, nullable — Enable admin notifications in cabinet

## Response `200`

Successful Response

- TicketSettingsResponse — Ticket system settings.
  - `sla_enabled` boolean, required
  - `sla_minutes` integer, required
  - `sla_check_interval_seconds` integer, required
  - `sla_reminder_cooldown_minutes` integer, required
  - `support_system_mode` string, required
  - `cabinet_user_notifications_enabled` boolean
  - `cabinet_admin_notifications_enabled` boolean

## Other responses

- `422` — Validation Error

---

[API](https://skmtc.net/bedolagam/apis/remnawave-bot-admin-api.md) · [All operations](https://skmtc.net/bedolagam/apis/remnawave-bot-admin-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/bedolagam/remnawave-bot-admin-api/versions/45956d1b13ec/schema)