---
title: "Send a communication linked to travel claim."
method: POST
path: "/insurance/travel/v2/claims/{claim_id}/communications"
---

# Send a communication linked to travel claim.

`POST /insurance/travel/v2/claims/{claim_id}/communications`

Cf. summary

## Path parameters

- `claim_id` string, required — Claim identifier.

## Headers

- `x-environment` 'test' | 'preprod' | 'prod'
- `x-tenant-id` string

## Request body

- union
  - object — Detail of the communication sent by the customer when initiating his journey.
    - `reason_code` 'CUSTOMER_JOURNEY_INITIATION_REQUEST', required — Code of the communication. Allowed values are: - CUSTOMER_JOURNEY_INITIATION_REQUEST N.B. The list of values is temporary and still needs to be validated / settled on MyDataAtlas before the release of the stable version.
    - `reporter_id` string — Identifier of the involved person who makes the communication. N.B. When not filled, it will be considered that the reporter is equal to the one registered at the claim level on $.circumstance.reporter_id
    - `description` string, required — Detail of the communication.
  - object — Detail of the communication sent by the customer to obtain information related to a reimbursement claim.
    - `reason_code` 'REIMBURSEMENT_ADDITIONAL_INFORMATION', required — Code of the communication. Allowed values are: - REIMBURSEMENT_ADDITIONAL_INFORMATION N.B. The list of values is temporary and still needs to be validated / settled on MyDataAtlas before the release of the stable version.
    - `reporter_id` string — Identifier of the involved person who makes the communication. N.B. When not filled, it will be considered that the reporter is equal to the one registered at the claim level on $.circumstance.reporter_id
    - `description` string, required — Detail of the communication.

## Response `204`

No content.
The server successfully processed the request and is not returning any content.

## Other responses

- `400` — Bad Request.
- `401` — Unauthorized. The identity of the caller has not been definitely confirmed (invalid issuer, expired token, ...)
- `403` — Forbidden. The identity of the caller is confirmed, however the required access grants are not met (missing scope, unknown client_id, ...)
- `404` — Not found. The server did not find a current representation for the searched resource.
- `default` — Default response format.

---

[API](https://skmtc.net/axa-assistance/apis/untitled-api.md) · [All operations](https://skmtc.net/axa-assistance/apis/untitled-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/axa-assistance/untitled-api/revisions/efe32b811f1d/schema)