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v1

latestOpenAPI 3.0.12026-08-066103.9 MB

Update a travel claim.

Cf. summary

patch/insurance/travel/v2/claims/{claim_id}

Path parameters

claim_idstring required

Claim identifier.

Example:e941c951-6101-41b8-b227-28c0495227f3

Claim identifier.

Headers

x-environment'test' | 'preprod' | 'prod'

When calling the API, the client can precise in which environment the information should be sent. The environments are listed below:

  • test --> UAT / User Acceptance Environment.
  • preprod --> Pre-production (real data, real clients to validate the software before release to production).
  • prod --> Production environment.
x-tenant-idstring
Example:42bbd332fa8f48e7bb382165f257a579

The unique identifier of the tenant, the value should be provided by AXA.

Request body

additional_informationstring

Free text that can be used to store any additional information related to the claim.

related_claim_idsstring[]

Claims that were created and were related to a similar issue.

Example: Can be used when a general inquiry was created before the creation of a new claim.

N.B. By submitting this list, the older one will be deleted and replaced with the one provided.

Example request

{
  "circumstance": {
    "loss_date": "2019-06-05T21:55:30.0000000+00:00",
    "location": {
      "street_address": "123 Some Street Name",
      "postal_code": "75001",
      "locality": "PARIS",
      "country": "FR",
      "subdivision": "Le marais",
      "state": "Ile-de-France",
      "complete_address": "123 Some Street Name Le marais 75001 PARIS Ile-de-France FRANCE"
    },
    "reporter_id": "747b1129-a6fb-468e-87c7-df7a8ae5a5a7",
    "main_contact_id": "747b1129-a6fb-468e-87c7-df7a8ae5a5a7"
  },
  "policy": {
    "policy_id": "2e1c73fa-5e84-49e0-8167-a7c61b364289",
    "policy_external_reference": {
      "contract_id": "3d1cf19b-bb20-48a1-bbf9-b1110f758548",
      "product_id": "c8e90634-c3aa-43d7-a055-0936a8e652d2",
      "issued_date": "2018-07-11"
    },
    "issuer_name": "AXA Partners",
    "country": "FR",
    "beneficiary_ids": [
      "4c854f8d-a569-41c9-8028-36530b9ead4d",
      "68e785f7-0aaa-4f31-a7bf-e87aff1968fd"
    ],
    "policy_holder_id": "4c854f8d-a569-41c9-8028-36530b9ead4d"
  },
  "planned_trips": [
    {
      "planned_trip_id": "1db7a370-3cf3-4427-8526-fac2af885c9c",
      "booking_date": "2019-06-18",
      "start_date": "2019-06-02",
      "end_date": "2019-06-08",
      "country": "FR"
    }
  ],
  "related_claim_ids": [
    "e941c951-6101-41b8-b227-28c0495227f3"
  ]
}

Response

Update successfully done.

OR

Example response

{
  "claim_id": "e941c951-6101-41b8-b227-28c0495227f3",
  "status": {
    "created_at": "2019-07-25T18:35:30.0000000+00:00"
  },
  "policy": {
    "policy_id": "2e1c73fa-5e84-49e0-8167-a7c61b364289",
    "policy_type": "SINGLE",
    "policy_external_reference": {
      "contract_id": "3d1cf19b-bb20-48a1-bbf9-b1110f758548",
      "product_id": "c8e90634-c3aa-43d7-a055-0936a8e652d2",
      "issued_date": "2018-07-11"
    },
    "country": "FR",
    "beneficiary_ids": [
      "4c854f8d-a569-41c9-8028-36530b9ead4d",
      "68e785f7-0aaa-4f31-a7bf-e87aff1968fd"
    ],
    "policy_holder_id": "4c854f8d-a569-41c9-8028-36530b9ead4d"
  },
  "planned_trips": [
    {
      "planned_trip_id": "1db7a370-3cf3-4427-8526-fac2af885c9c",
      "booking_date": "2019-06-18",
      "start_date": "2019-06-02",
      "end_date": "2019-06-08",
      "country": "FR"
    }
  ],
  "involved_person": [
    {
      "involved_person_id": "bb2df1d1-85b2-472f-b391-cce0062ea5bb",
      "external_person_id": "0ee85475-e7e8-438c-86f5-92d7a910e0dc",
      "person": {
        "title": "MR",
        "first_name": "Jonathan",
        "middle_name": "Junior",
        "last_name": "Doe",
        "birth_date": "1990-10-25",
        "birth_country": "FR",
        "birth_locality": "PARIS",
        "gender": "ML",
        "nationalities": [
          "FR"
        ]
      },
      "preferred_language": "en",
      "registrations": [
        {
          "value": "UQ2FRANYG",
          "expiring_date": "2020-05-11",
          "issue_date": "2012-08-03",
          "issued_country": "FR"
        }
      ],
      "phones": [
        {
          "international_prefix": "+33",
          "number": "0123456789",
          "is_preferred": true
        }
      ],
      "emails": [
        {
          "email": "jonathan.doe@mail.com",
          "is_preferred": true
        }
      ],
      "address": {
        "street_address": "123 Some Street Name",
        "postal_code": "75001",
        "locality": "PARIS",
        "country": "FR",
        "subdivision": "Le marais",
        "state": "Ile-de-France",
        "complete_address": "123 Some Street Name Le marais 75001 PARIS Ile-de-France FRANCE"
      },
      "bank_account": {
        "bank": {
          "name": "Santander UK",
          "address": {
            "street_address": "123 Some Street Name",
            "postal_code": "75001",
            "locality": "PARIS",
            "country": "FR",
            "subdivision": "Le marais",
            "state": "Ile-de-France",
            "complete_address": "123 Some Street Name Le marais 75001 PARIS Ile-de-France FRANCE"
          }
        },
        "holder_name": "Joe Doe",
        "account_type": "1|2|3 Current Account",
        "preferred_transfer_type": "IBAN",
        "account_number": "FR7630006000011234567890189",
        "currency": "EUR",
        "routing_number": "12-34-56",
        "bank_identification_number": "AGRIFRPP"
      }
    }
  ],
  "involved_companies": [
    {
      "company_id": "bb2df1d1-85b2-472f-b391-cce0062ea5bb",
      "external_company_id": "0ee85475-e7e8-438c-86f5-92d7a910e0dc",
      "name": "Santander UK",
      "address": {
        "street_address": "123 Some Street Name",
        "postal_code": "75001",
        "locality": "PARIS",
        "country": "FR",
        "subdivision": "Le marais",
        "state": "Ile-de-France",
        "complete_address": "123 Some Street Name Le marais 75001 PARIS Ile-de-France FRANCE"
      },
      "phone": {
        "international_prefix": "+33",
        "number": "0123456789"
      },
      "email": "jonathan.doe@mail.com",
      "bank_account": {
        "bank": {
          "name": "Santander UK",
          "address": {
            "street_address": "123 Some Street Name",
            "postal_code": "75001",
            "locality": "PARIS",
            "country": "FR",
            "subdivision": "Le marais",
            "state": "Ile-de-France",
            "complete_address": "123 Some Street Name Le marais 75001 PARIS Ile-de-France FRANCE"
          }
        },
        "holder_name": "Joe Doe",
        "account_type": "1|2|3 Current Account",
        "preferred_transfer_type": "IBAN",
        "account_number": "FR7630006000011234567890189",
        "currency": "EUR",
        "routing_number": "12-34-56",
        "bank_identification_number": "AGRIFRPP"
      }
    }
  ],
  "attachments": [
    {
      "attachment_id": "4c854f8d-a569-41c9-8028-36530b9ead4d",
      "name": "car_rental_invoice.jpg",
      "attachment_category": "PERSONAL_IDENTIFICATION"
    }
  ],
  "total_amount_claim": {
    "value": 199.99,
    "currency": "EUR"
  },
  "total_amount_reimbursed": {
    "value": 199.99,
    "currency": "EUR"
  },
  "circumstance": {
    "loss_date": "2019-06-05T21:55:30.0000000+00:00",
    "location": {
      "street_address": "123 Some Street Name",
      "postal_code": "75001",
      "locality": "PARIS",
      "country": "FR",
      "subdivision": "Le marais",
      "state": "Ile-de-France",
      "complete_address": "123 Some Street Name Le marais 75001 PARIS Ile-de-France FRANCE"
    },
    "reporter_id": "747b1129-a6fb-468e-87c7-df7a8ae5a5a7",
    "main_contact_id": "747b1129-a6fb-468e-87c7-df7a8ae5a5a7"
  }
}