---
title: "Create a delay incident linked to a travel claim."
method: POST
path: "/insurance/travel/v2/claims/{claim_id}/delay_incidents"
---

# Create a delay incident linked to a travel claim.

`POST /insurance/travel/v2/claims/{claim_id}/delay_incidents`

Cf. summary

## Path parameters

- `claim_id` string, required — Claim identifier.

## Headers

- `x-environment` 'test' | 'preprod' | 'prod'
- `x-tenant-id` string

## Request body

- object
  - `incident_id` string — Identifier of the incident.
  - `planned_trip_id` string, required — Identifier of the planned trip where the incident occurred.
  - `circumstance` object, required — Circumstance information that lead to the incident creation.
    - `type` 'INVOLUNTARY_DENIED_BOARDING' | 'PISTE_CLOSURE' | 'WEATHER_DISRUPTION_AT_CONNECTION' | 'WEATHER_DISRUPTION_AT_DEPARTURE_POINT' | 'WEATHER_DISRUPTION_ON_RETURN_JOURNEY' | 'WEATHER_DISRUPTION_REBOOKING' | 'WEATHER_DISRUPTION_UNUSED_TRAVEL' | 'OTHER', required — Indicate the type of the travel delay, it can be: - INVOLUNTARY_DENIED_BOARDING: The claimant arrived on time for the transportation but was refused due to overbooking. - PISTE_CLOSURE: The claimant has delayed its trip because the piste weren't opened. - WEATHER_DISRUPTION_AT_CONNECTION: The weather condition where not suitable for the transportation in a connection on the onward trip. - WEATHER_DISRUPTION_AT_DEPARTURE_POINT: The weather condition where not suitable for the transportation at the departure point of the onward trip. - WEATHER_DISRUPTION_ON_RETURN_JOURNEY: The weather condition where not suitable for the transportation on its return trip. - WEATHER_DISRUPTION_REBOOKING: The weather condition where not suitable and the whole trip had to be reschedule. - WEATHER_DISRUPTION_UNUSED_TRAVEL: The weather condition where not suitable for the transportation and the carrier had no alternative to offer. - OTHER: Any other kind of travel delay.
    - `weather_condition` 'AVALANCHE' | 'EARTHQUAKE' | 'FIRE' | 'FLOOD' | 'HURRICANE' | 'LANDSLIDE' | 'STORM' | 'TORNADO' | 'TSUNAMI' | 'VOLCANIC_ACTIVITY' — Weather condition that leads to the delay of the travel. **N.B. Required if _type_ starts with _WEATHER_DISRUPTION_.**
    - `description` string — Additional information on the involuntary denied boarding. **N.B. Required if _type_ is equal to _INVOLUNTARY_DENIED_BOARDING_.**
    - `piste_details` object — Additional information on the piste closure. **N.B. Required if _type_ is equal to _PISTE_CLOSURE_.**
      - `closure_date` string, date-time, required — Date the piste closed.
      - `reopen_date` string, date-time, required — Date the piste reopened.
    - `airline` string — Airline with whom the flight was scheduled.
    - `scheduled_flight_number` string — Scheduled flight number that got delayed. **N.B. Required if _type_ is equal to _OTHER_.**
    - `property_irregularity_report_number` string — Number of the property irregularity report.
    - `scheduled_at` string, date-time, required — Date on which the travel was scheduled. UTC datetime, RFC3339 format (YYYY-MM-DDTHH:mm:ssZ).
    - `departed_at` string, date-time — Departure date of the trip. UTC datetime, RFC3339 format (YYYY-MM-DDTHH:mm:ssZ). **N.B. Required if _type_ is not equal to _WEATHER_DISRUPTION_UNUSED_TRAVEL_.**
    - `arrived_at` string, date-time — Arrival date of the trip. UTC datetime, RFC3339 format (YYYY-MM-DDTHH:mm:ssZ). **N.B. Required if _type_ is equal to _WEATHER_DISRUPTION_AT_CONNECTION_ and equal to the time on which the claimant arrived at the connection.**
  - `external_claims` object[] — List of external claims related to this incident and submitted to other insurance company.
    - `company_type` 'CARRIER' | 'INSURER' | 'OTHER', required — Type of the company to which the client sent the claim.
    - `company_name` string, required — Name of the company to which the client sent the claim.
    - `status` 'OPEN' | 'CLOSED', required — Current status of the external claim. It can be: - OPEN: Some action are still waiting to be done; - CLOSED: All the actions are settled.
    - `has_received_compensation` boolean — Indicates if the claimant has received a compensation for this claim. **N.B. Required if _status_ is equal to _CLOSED_**.
    - `compensation_amount` object — Amount of the compensation received. **N.B. Required if _has_received_compensation_ is equal to _true_**.
      - `value` number, required — Amount, numeric, with 2 or 3 decimals.
      - `currency` string, required — Currency of the amount. ISO 4217 format (3 letter code).
  - `expenses` object[] — List of expenses involved in the incident.
    - `expense_id` string — Identifier of the expense.
    - `external_expense_id` string — External identifier of the expense.
    - `claimant_id` string, required — Identifier of the involved person who made the expense.
    - `description` string, required — Description of the expense.
    - `categorization` 'ACCOMMODATION_OF_INSURED_PERSON' | 'ADDITIONAL_ACCOMMODATION_CHARGES' | 'ADULT' | 'AIRFARE_INCREASE' | 'AIRLINE' | 'AIRLINE_INWARD' | 'AIRLINE_OUTWARD' | 'ALONE_ABROAD_COMPANION_NON_INSURED' | 'APPOINTMENT_OF_REMOVAL_COMPANIES' | 'ASSISTANCE_TO_INSURED_HOME' | 'ATM_ASSAULT' | 'AVALANCHE_OR_LANDSLIDE_CLOSURE' | 'BAGGAGE' | 'BAILBONDS_OR_CASH_ADVANCE_FOR_LAWYER_FEES' | 'BASIC_CARE' | 'BEST_PRICE_PROTECTION' | 'BICYCLE' | 'BREAKDOWN_SERVICE_AND_TOWING' | 'BUSINESS_COLLEAGUE_REPLACEMENT' | 'BUSINESS_DOCUMENT_REPLACEMENT' | 'BUSINESS_MONEY' | 'BUSINESS_SAMPLES' | 'CANCELLATION' | 'CANCELLATION_INWARD' | 'CANCELLATION_OUTWARD' | 'CAR_HIRE_KEY_COVER' | 'CARD_FRAUD' | 'CARD_MISUSE' | 'CARE_ARRANGEMENT' | 'CARE_TRAINING' | 'CASH_ADULT' | 'CASH_ADVANCE_FOR_MEDICAL_EXPENSES' | 'CASH_CHILD' | 'CATASTROPHE_COVER' | 'CHILD' | 'CHILDCARE_EQUIPMENT' | 'CLEANING' | 'COLLISION_DAMAGE_WAIVER' | 'COMPLICATION_OF_PREGNANCY' | 'COMPUTER_EQUIPMENT' | 'CONSULTATION' | 'CONVALESCENCE_BENEFIT' | 'CORPORATE_MOBILITY' | 'COSMETICS' | 'CREDIT_CARD_PROTECTION_ASSISTANCE' | 'CREMATION_COSTS' | 'CURTAILMENT' | 'CYBER_CLEANING' | 'DAMAGED_OWNED_SPECIALISED_SPORTS_EQUIPMENT' | 'DAMAGED_OWNED_WINTERSPORT_EQUIPMENT' | 'DAY_AND_NIGHT_WATCH' | 'DEATH_ADULT' | 'DEATH_ALONE_ABROAD_NON_INSURED' | 'DEATH_CHILD' | 'DEATH_ELDERLY' | 'DELAY_INWARD' | 'DELAY_OUTWARD' | 'DELAYED_BAGGAGE' | 'DELAYED_BUSINESS_EQUIPMENT' | 'DELAYED_GOLF_EQUIPMENT' | 'DELAYED_SPECIALISED_SPORTS_EQUIPMENT' | 'DELAYED_WINTERSPORTS_EQUIPMENT' | 'DENTAL_EXPENSES' | 'DISPATCH_DOCTOR_IN_HOME_COUNTRY_FOR_MINOR' | 'DRIVING_AND_SHOPPING_AND_ACCOMPANIMENT' | 'EARLY_REPATRIATION_OF_NON_INSURED' | 'EMERGENCY_ALARM' | 'EMERGENCY_COURIER_EXPENSES' | 'EMERGENCY_RETURN_HOME' | 'END_SUPPLIER_FAILURE' | 'EVACUATION_OF_INSURED_PERSON' | 'EXCESS_COVER' | 'EXTENDED_DELAYED_BAGGAGE' | 'EXTENDED_STAY_NON_INSURED' | 'EXTENDED_WARRANTY' | 'FINDING_AND_SHIPPING_SPARE_PARTS' | 'FRAUDULENT_USE' | 'FUNERAL_COSTS' | 'GADGET_COVER' | 'GOLF_EQUIPMENT' | 'GREEN_FEES' | 'GROUND_TRANSPORT' | 'GROUND_TRANSPORT_INWARD' | 'GROUND_TRANSPORT_OUTWARD' | 'HANDBAG_OR_WALLET' | 'HANDYMAN' | 'HIJACK' | 'HIRED_SPECIALISED_SPORTS_EQUIPMENT' | 'HIRED_WINTERSPORT_EQUIPMENT' | 'HOLE_IN_ONE' | 'HOME_HELP' | 'HOMECARE' | 'HOSPITAL_BENEFIT' | 'HOUSE_OR_CAR_INSURANCE' | 'HYPERBARIC_CHAMBER' | 'IDENTITY_REPORT' | 'IDENTITY_THEFT_ASSISTANCE' | 'INITIAL_TRANSPORT_TO_THE_HOSPITAL' | 'INSURANCE_WAIVER_FOR_SNOWMOBILES' | 'INSURANCE_WAIVER_FOR_TRANSPORTATION' | 'INTERPRETER' | 'INVOLUNTARY_DENIED_ACCOMODATION' | 'INVOLUNTARY_DENIED_BOARDING' | 'KENNEL_AND_CATTERY' | 'KEYS' | 'KEYS_AND_PAPERS' | 'LATE_ARRIVAL' | 'LAWYER' | 'LEGAL_ADVICE_OR_ARRANGEMENT' | 'LEGAL_EXPENSES' | 'LOCKSMITH_CHARGE' | 'LOSS_OF_HOLIDAY_EXPERIENCE_TRIPS' | 'LOSS_OF_LIMB_ADULT' | 'LOSS_OF_LIMB_CHILD' | 'LOSS_OF_LIMB_ELDERLY' | 'LOSS_OF_SIGHT_ADULT' | 'LOSS_OF_SIGHT_CHILD' | 'LOSS_OF_SIGHT_ELDERLY' | 'LOST_BAGGAGE_TRACKING' | 'LOST_CREDIT_CARD' | 'LOST_LIFT_PASS' | 'LOST_TRAVEL_DOCUMENTS' | 'MEAL_SERVICE' | 'MEDICAL_CONSULTANT' | 'MEDICAL_CONTACT_WITH_INSURED' | 'MEDICAL_COSTS_IN_HOME_COUNTRY' | 'MEDICAL_EXPENSES' | 'MEDICAL_MALPRACTICE' | 'MEDICAL_REFERRAL' | 'MEDICAL_TELECONSULTATION' | 'MEDICAL_TRANSFER' | 'MESSAGE_RELAY' | 'MISFUELING' | 'MISSED_CONNECTION_INWARD' | 'MISSED_CONNECTION_OUTWARD' | 'MISSED_EVENT' | 'MOBILE_PHONE' | 'MOBILE_PHONE_LOSS_OR_DAMAGE' | 'MONEY' | 'MOTOR_ASSISTANCE_CHARGE' | 'MUGGING' | 'NEW_ZEALAND_ROAD_TRAFFIC_ACCIDENT_BENEFIT' | 'NURSING' | 'OBTAINING_REPLACEMENT_TRAVEL_DOCUMENTS' | 'OTHER_TRANSPORTATION_INWARD' | 'OTHER_TRANSPORTATION_OUTWARD' | 'OVER_ADULT' | 'OWNED_WINTERSPORT_EQUIPMENT' | 'PAIR_OR_SET_LIMIT' | 'PAPERS' | 'PERSON_OR_ANIMAL' | 'PERSONAL_POSSESSIONS' | 'PET_CARE' | 'PHARMACY_COSTS' | 'PHYSIOTHERAPY' | 'PISTE_CLOSURE' | 'PODIATRY' | 'POLLUTION_COMPENSATION' | 'PORTABLE_ELECTRONICS' | 'POST_MORTEM' | 'PROPERTY' | 'PROVIDE_CHILD_CARER' | 'PSYCHIATRIC_AND_PSYCHOLOGICAL_TREATMENT' | 'PSYCHOLOGICAL_ASSISTANCE' | 'PSYCHOLOGY' | 'PURCHASE_PROTECTION' | 'QUARANTINE' | 'REBOOKING' | 'RENTAL_VEHICLE' | 'REPATRIATION_OF_INSURED_PERSON' | 'REPATRIATION_OF_PET' | 'REPATRIATION_OF_REMAINS' | 'REPATRIATION_OF_YACHT' | 'REPLACEMENT_DENTURE' | 'REPLACEMENT_DRIVER' | 'REPLACEMENT_GLASSES_OR_LENSES' | 'REPLACEMENT_LOCK_AND_KEY' | 'REPLACEMENT_OF_HEARING_DEVICES' | 'REPLACEMENT_OF_PROTECTIVE_HELMET' | 'REPLACEMENT_PRESCRIPTIONS' | 'RETURN_HOME_OF_MINORS' | 'RETURN_PROTECTION' | 'ROADSIDE_OR_TOWING' | 'SAFE_ONLINE' | 'SCHEDULED_AIRLINE_FAILURE' | 'SEARCH_AND_RESCUE' | 'SENDING_DOCTOR_OR_AMBULANCE' | 'SHIP' | 'SHIP_INWARD' | 'SHIP_OUTWARD' | 'SHIPPING' | 'SINGLE_ARTICLE_LIMIT' | 'SKI_PACK' | 'SPECIALISED_SPORTS_EQUIPMENT' | 'SPECIALIST_DOCTOR_VISIT' | 'SPEECH_THERAPY' | 'SPORTS_FEE' | 'SUN_GUARANTEE' | 'SUPPLEMENTARY_LIABILITY_INSURANCE' | 'TELEPHONE_CHARGES' | 'TENANCY_LIABILITY' | 'THEFT' | 'THEFT_OF_HANDBAG_AND_WALLET' | 'TICKET_CANCELLATION' | 'TOTAL_DISABLEMENT_ADULT' | 'TOTAL_DISABLEMENT_CHILD' | 'TOTAL_DISABLEMENT_ELDERLY' | 'TRANSFERRED_FEE_FOR_INSURED_PERSON' | 'TRANSLATION_OF_MEDICAL_REPORT' | 'TRANSPORT' | 'TRAVEL_AND_ACCOMMODATION' | 'TRAVEL_DISRUPTION' | 'TRIP_CONTINUATION_OR_ONWARD_JOURNEY' | 'TUTOR' | 'TV_EXPENSES' | 'VALUABLES' | 'VEHICLE_GUARDING' | 'VEHICLE_RECOVERY' | 'VEHICLE_REPATRIATION_OR_ABANDONMENT' | 'VEHICLE_RETURN' | 'VET_FEES' | 'WEDDING_ATTIRE' | 'WEDDING_GIFTS' | 'WEDDING_PHOTOGRAPHS_OR_VIDEOS' | 'WEDDING_RINGS' — Categorization of the expense. | Code | Description | | ------------------------------------------ | -------------------------------------------------------------------------------------------------------------------------------------------------------- | | ACCOMMODATION_OF_INSURED_PERSON | Accommodation of insured person | | ADDITIONAL_ACCOMMODATION_CHARGES | Additional Accommodation Charges | | ADULT | Adult | | AIRFARE_INCREASE | Airfare Increase | | AIRLINE | Airline | | AIRLINE_INWARD | Airline - Inward | | AIRLINE_OUTWARD | Airline - Outward | | ALONE_ABROAD_COMPANION_NON_INSURED | Alone Abroad Companion - Non Insure | | APPOINTMENT_OF_REMOVAL_COMPANIES | Appointment of removal companies | | ASSISTANCE_TO_INSURED_HOME | Assistance to Insured Home | | ATM_ASSAULT | ATM Assault | | AVALANCHE_OR_LANDSLIDE_CLOSURE | Avalanche or Landslide Closure | | BAGGAGE | Baggage | | BAILBONDS_OR_CASH_ADVANCE_FOR_LAWYER_FEES | Customer requires costs paid for bailbond / lawyers fees for covered event | | BASIC_CARE | Basic care | | BEST_PRICE_PROTECTION | Best Price Protection | | BICYCLE | Bicyle | | BREAKDOWN_SERVICE_AND_TOWING | Breakdown Service and Towing | | BUSINESS_COLLEAGUE_REPLACEMENT | Business Colleague Replacement | | BUSINESS_DOCUMENT_REPLACEMENT | Business Document Replacement | | BUSINESS_MONEY | Business Money | | BUSINESS_SAMPLES | Business Samples | | CANCELLATION | Cancellation | | CANCELLATION_INWARD | Cancellation - Inward | | CANCELLATION_OUTWARD | Cancellation - Outward | | CAR_HIRE_KEY_COVER | Car Hire Key Cover | | CARD_FRAUD | Card Fraud | | CARD_MISUSE | Card misuse | | CARE_ARRANGEMENT | Care arrangement | | CARE_TRAINING | Care training | | CASH_ADULT | Cash - Adult | | CASH_ADVANCE_FOR_MEDICAL_EXPENSES | Customer requires a cash advance for medical costs incurred as defined by policy | | CASH_CHILD | Cash - Under Adult | | CATASTROPHE_COVER | Catastrophe Cover | | CHILD | Under Adult | | CHILDCARE_EQUIPMENT | Childcare Equipment | | CLEANING | Cleaning services | | COLLISION_DAMAGE_WAIVER | Collision Damage Waiver (CDW) | | COMPLICATION_OF_PREGNANCY | Complication of Pregnancy | | COMPUTER_EQUIPMENT | Computer Equipment | | CONSULTATION | Consultation services | | CONVALESCENCE_BENEFIT | Convalescence Benefit | | CORPORATE_MOBILITY | Corporate Mobility | | COSMETICS | Cosmetics cost | | CREDIT_CARD_PROTECTION_ASSISTANCE | Credit Card Protection Assistance | | CREMATION_COSTS | Cremation Costs | | CURTAILMENT | Curtailment | | CYBER_CLEANING | Cyber Cleaning | | DAMAGED_OWNED_SPECIALISED_SPORTS_EQUIPMENT | Costs to repair customer specialised sports equipment | | DAMAGED_OWNED_WINTERSPORT_EQUIPMENT | Damaged owned wintersport equipment | | DAY_AND_NIGHT_WATCH | Day and night watch | | DEATH_ADULT | Death of a person who is adult | | DEATH_ALONE_ABROAD_NON_INSURED | Costs for a non-insured person where insured person is travelling alone | | DEATH_CHILD | Death of person who is child | | DEATH_ELDERLY | Death of person who is elder | | DELAY_INWARD | Delay - Inward | | DELAY_OUTWARD | Delay - Outward | | DELAYED_BAGGAGE | Delayed Baggage | | DELAYED_BUSINESS_EQUIPMENT | Delayed Business Equipment | | DELAYED_GOLF_EQUIPMENT | Delayed Golf Equipment | | DELAYED_SPECIALISED_SPORTS_EQUIPMENT | Delayed Specialised Sports Equipmen | | DELAYED_WINTERSPORTS_EQUIPMENT | Delayed Wintersports Equipment | | DENTAL_EXPENSES | Dental Expenses | | DISPATCH_DOCTOR_IN_HOME_COUNTRY_FOR_MINOR | Dispatch Dr in Home Country for Min | | DRIVING_AND_SHOPPING_AND_ACCOMPANIMENT | Driving & Shopping & Accompaniment | | EARLY_REPATRIATION_OF_NON_INSURED | Repatriaton costs paid for a person who is not insured under the policy as defined | | EMERGENCY_ALARM | Emergency Alarm | | EMERGENCY_COURIER_EXPENSES | Emergency Courier Expenses | | EMERGENCY_RETURN_HOME | Emergency Return Home | | END_SUPPLIER_FAILURE | End Supplier Failure | | EVACUATION_OF_INSURED_PERSON | Evacuation of Insured Person | | EXCESS_COVER | Excess Cover | | EXTENDED_DELAYED_BAGGAGE | Extended delay of baggage | | EXTENDED_STAY_NON_INSURED | Extended Stay - Non Insured | | EXTENDED_WARRANTY | Extended Warranty | | FINDING_AND_SHIPPING_SPARE_PARTS | Finding and Shipping Spare Parts | | FRAUDULENT_USE | Fraudulent Use | | FUNERAL_COSTS | Funeral Costs | | GADGET_COVER | Gadget Cover | | GOLF_EQUIPMENT | Golf Equipment | | GREEN_FEES | Green Fees | | GROUND_TRANSPORT | Ground Transport | | GROUND_TRANSPORT_INWARD | Ground Transport - Inward | | GROUND_TRANSPORT_OUTWARD | Ground Transport - Outward | | HANDBAG_OR_WALLET | Handbag / Wallet | | HANDYMAN | Handyman services | | HIJACK | Hijack | | HIRED_SPECIALISED_SPORTS_EQUIPMENT | Specialised Sports Equipment Hire | | HIRED_WINTERSPORT_EQUIPMENT | Hired Wintersport Equipment | | HOLE_IN_ONE | Hole in One | | HOME_HELP | Home help | | HOMECARE | HomeCare | | HOSPITAL_BENEFIT | Hospital Benefit | | HOUSE_OR_CAR_INSURANCE | Damage to house or car while abroad | | HYPERBARIC_CHAMBER | Hyperbaric Chamber | | IDENTITY_REPORT | Identity Report | | IDENTITY_THEFT_ASSISTANCE | ID Theft Assistance | | INITIAL_TRANSPORT_TO_THE_HOSPITAL | Initial Transport to the hospital | | INSURANCE_WAIVER_FOR_SNOWMOBILES | Insurance waiver for snowmobiles | | INSURANCE_WAIVER_FOR_TRANSPORTATION | Insurance waiver for other transportation (snowmobiles etc as defined by the policy) | | INTERPRETER | Interpreter | | INVOLUNTARY_DENIED_ACCOMODATION | Loss of accommodation due to over booking | | INVOLUNTARY_DENIED_BOARDING | Involuntary Denied Boarding | | KENNEL_AND_CATTERY | Kennel and Cattery | | KEYS | Keys | | KEYS_AND_PAPERS | Keys and Papers | | LATE_ARRIVAL | Late arrival | | LAWYER | Lawyer | | LEGAL_ADVICE_OR_ARRANGEMENT | Legal Advice / Arrangement | | LEGAL_EXPENSES | Legal Expenses | | LOCKSMITH_CHARGE | Locksmith Charge | | LOSS_OF_HOLIDAY_EXPERIENCE_TRIPS | Reimbursement of costs paid for a trip due to a covered event | | LOSS_OF_LIMB_ADULT | Loss of limb of person who is Adult | | LOSS_OF_LIMB_CHILD | Loss of limb of person who is Child | | LOSS_OF_LIMB_ELDERLY | Loss of limb of person who is Elderly | | LOSS_OF_SIGHT_ADULT | Loss of sight of person who is Adult | | LOSS_OF_SIGHT_CHILD | Loss of sight of person who is Child | | LOSS_OF_SIGHT_ELDERLY | Loss of sight of person who is Elderly | | LOST_BAGGAGE_TRACKING | Lost Baggage Tracking | | LOST_CREDIT_CARD | Lost Credit Card | | LOST_LIFT_PASS | Lost lift Pass | | LOST_TRAVEL_DOCUMENTS | Lost Travel Documents | | MEAL_SERVICE | Menu service | | MEDICAL_CONSULTANT | Medical Consultant | | MEDICAL_CONTACT_WITH_INSURED | Medical Contact with Insured | | MEDICAL_COSTS_IN_HOME_COUNTRY | Medical costs in Home Country | | MEDICAL_EXPENSES | Medical Expenses | | MEDICAL_MALPRACTICE | Legal expenses due to medical malpractice | | MEDICAL_REFERRAL | Medical Referral | | MEDICAL_TELECONSULTATION | Medical Teleconsultation | | MEDICAL_TRANSFER | Medical Transfer | | MESSAGE_RELAY | Message Relay | | MISFUELING | Misfueling | | MISSED_CONNECTION_INWARD | Missed connection - Inward | | MISSED_CONNECTION_OUTWARD | Missed connection - Outward | | MISSED_EVENT | Missed Event | | MOBILE_PHONE | To record the expenses in relation to the mobile phone related aspects | | MOBILE_PHONE_LOSS_OR_DAMAGE | Repair or replacement of the mobile phone | | MONEY | Money | | MOTOR_ASSISTANCE_CHARGE | Motor Assistance Charge | | MUGGING | Mugging | | NEW_ZEALAND_ROAD_TRAFFIC_ACCIDENT_BENEFIT | NZ RTA Benefit | | NURSING | Nursing | | OBTAINING_REPLACEMENT_TRAVEL_DOCUMENTS | Obtaining replacement Travel Docume | | OTHER_TRANSPORTATION_INWARD | Other Transportation - Inward | | OTHER_TRANSPORTATION_OUTWARD | Other Transportation - Outward | | OVER_ADULT | Over Adult | | OWNED_WINTERSPORT_EQUIPMENT | Owned Wintersport Equipment | | PAIR_OR_SET_LIMIT | Pair or Set Limit | | PAPERS | Papers | | PERSON_OR_ANIMAL | Person / Animal Liability | | PERSONAL_POSSESSIONS | Personal Possessions | | PET_CARE | Pet care | | PHARMACY_COSTS | Pharmacy Costs | | PHYSIOTHERAPY | Physiotherapy | | PISTE_CLOSURE | Piste Closure | | PODIATRY | Podiatry | | POLLUTION_COMPENSATION | Pollution Compensation | | PORTABLE_ELECTRONICS | Portable Electronics | | POST_MORTEM | Post Mortem | | PROPERTY | Property | | PROVIDE_CHILD_CARER | Arrange child care for customers child/children at home for covered event | | PSYCHIATRIC_AND_PSYCHOLOGICAL_TREATMENT | Psychiatric and Psycho Treat | | PSYCHOLOGICAL_ASSISTANCE | Psychological assistance | | PSYCHOLOGY | Psychology | | PURCHASE_PROTECTION | Purchase Protection | | QUARANTINE | Costs covered when customer is required to be under quarantine | | REBOOKING | Rebooking | | RENTAL_VEHICLE | Rental Vehicle | | REPATRIATION_OF_INSURED_PERSON | Repatriation of Insured Person | | REPATRIATION_OF_PET | Repatriation of Pet | | REPATRIATION_OF_REMAINS | Repatriation of Remains | | REPATRIATION_OF_YACHT | Repatriation of Yacht | | REPLACEMENT_DENTURE | Duritng a trip customer requires a replacement denture | | REPLACEMENT_DRIVER | Replacement Driver | | REPLACEMENT_GLASSES_OR_LENSES | Replacement Glasses/Lenses | | REPLACEMENT_LOCK_AND_KEY | Replacement lock/key | | REPLACEMENT_OF_HEARING_DEVICES | Replacement of Hearing Devices | | REPLACEMENT_OF_PROTECTIVE_HELMET | During the trip the customer needs a replacement protective helmet | | REPLACEMENT_PRESCRIPTIONS | Replacement Prescriptions | | RETURN_HOME_OF_MINORS | Return home of Minors | | RETURN_PROTECTION | Return Protection | | ROADSIDE_OR_TOWING | Roadside / Towing | | SAFE_ONLINE | Safe Online | | SCHEDULED_AIRLINE_FAILURE | Scheduled Airline Failure | | SEARCH_AND_RESCUE | Search and Rescue | | SENDING_DOCTOR_OR_AMBULANCE | Sending Dr / Ambulance | | SHIP | Ship | | SHIP_INWARD | Ship - Inward | | SHIP_OUTWARD | Ship - Outward | | SHIPPING | Shipping Costs | | SINGLE_ARTICLE_LIMIT | Single Article Limit | | SKI_PACK | Ski Pack | | SPECIALISED_SPORTS_EQUIPMENT | Specialised Sports Equipment | | SPECIALIST_DOCTOR_VISIT | Specialist Dr Visit | | SPEECH_THERAPY | Speech Therapy | | SPORTS_FEE | Costs reimbursed for Sports courses where customer is unable to attend due to a covered reason | | SUN_GUARANTEE | Sun Guarantee | | SUPPLEMENTARY_LIABILITY_INSURANCE | Supplementary liability Insurance | | TELEPHONE_CHARGES | Telephone Charges | | TENANCY_LIABILITY | Tenancy Liability | | THEFT | Theft | | THEFT_OF_HANDBAG_AND_WALLET | Theft of Handbag and Wallet | | TICKET_CANCELLATION | Ticket Cancellation | | TOTAL_DISABLEMENT_ADULT | Total disablement of person who is adult | | TOTAL_DISABLEMENT_CHILD | Total disablement of person who is child | | TOTAL_DISABLEMENT_ELDERLY | Total disablement of person who is Elderly | | TRANSFERRED_FEE_FOR_INSURED_PERSON | Transferred Fee for Insured Person | | TRANSLATION_OF_MEDICAL_REPORT | Translation of Medical Report | | TRANSPORT | Transport Costs | | TRAVEL_AND_ACCOMMODATION | Travel and Accommodation | | TRAVEL_DISRUPTION | Travel Disruption | | TRIP_CONTINUATION_OR_ONWARD_JOURNEY | Trip continuation / onward journey | | TUTOR | Tutor | | TV_EXPENSES | TV Expenses | | VALUABLES | Valuables | | VEHICLE_GUARDING | Vehicle Guarding | | VEHICLE_RECOVERY | Vehicle Recovery | | VEHICLE_REPATRIATION_OR_ABANDONMENT | Vehicle Repatriation or Abandonment | | VEHICLE_RETURN | Vehicle Return | | VET_FEES | Vet Fees | | WEDDING_ATTIRE | Wedding Attire | | WEDDING_GIFTS | Wedding Gifts | | WEDDING_PHOTOGRAPHS_OR_VIDEOS | Wedding Photographs Videos | | WEDDING_RINGS | Wedding Rings |
    - `purchased_location` object — Location where the expense was made.
      - `street_address` string — Street address.
      - `postal_code` string — Postal code or zip code.
      - `locality` string — Locality.
      - `country` string — Country ISO-3166-1 alpha-2 format (2 letter codes).
      - `subdivision` string — Area of the city.
      - `state` string — Label of the state.
      - `complete_address` string, required — Complete address.
    - `purchased_at` string, date-time — Date on which the expense was made. UTC datetime, RFC3339 format (YYYY-MM-DDTHH:mm:ssZ).
    - `payment_mode` 'CASH' | 'CHEQUE' | 'CREDIT_CARD' | 'DEBIT_CARD' | 'ELECTRONIC_TRANSFER' | 'VIRTUAL_CREDIT_CARD' — Payment mode used for the purchase.
    - `price` object, required — Expense price.
      - `value` number, required — Amount, numeric, with 2 or 3 decimals.
      - `currency` string, required — Currency of the amount. ISO 4217 format (3 letter code).
    - `ownership_proof_id` string — Identifier of the attachment that is the ownership proof. N.B. This property is required when the endpoint GET `/insurance/travel/v2/claims/{claim_id}/expected_documents` includes an item with `document_category` equal to `PROOF_OF_OWNERSHIP`.
  - `attachments` object[] — Any additional attachment that may provide additional information on the incident.
    - `attachment_id` string, required — Identifier of the attachment.
    - `name` string, required — Name of the attached document.
  - `questions_and_answers` object[] — Information related to the question and answers provided by the reporter.
    - `question_id` string, required — Identifier of the question.
    - `question_text` string, required — The text of the question.
    - `question_type` 'BOOLEAN' | 'DATE' | 'DATE_TIME' | 'DISTANCE' | 'ENUM' | 'LOCATION' | 'MONETARY_AMOUNT' | 'NUMBER' | 'STRING' | 'WEIGHT', required — The question type.
    - `priority` integer, required — The priority of the question, the lower the higher. N.B. 0 means that the question has no priority.
    - `enumeration_answers` object[] — List of the answers. Required when `question_type` is equal to `ENUM`.
      - `answer_text` string, required — The text of the answer to be displayed to the user.
      - `answer_id` string, required — Identifier of the answer.
      - `is_selected` boolean — Indicates if the answer was selected by the reporter: - true: the answer was selected by the reporter; - false: the answer wasn't selected by the reporter.
    - `answered_text` string — Text of the answer. Required when `question_type` is equal to `STRING` or `LOCATION`.
    - `answered_amount` object — Answered monetary amount. Required when `question_type` is equal to `MONETARY_AMOUNT`.
      - `value` number, required — Amount, numeric, with 2 or 3 decimals.
      - `currency` string, required — Currency of the amount. ISO 4217 format (3 letter code).
    - `answered_distance` object — Answered distance. Required when `question_type` is equal to `DISTANCE`.
      - `value` number, required — Measured distance.
      - `unit` 'km' | 'm' | '[ft_i]', Unified Code for Units of Measure (UCUM) in case sensitive., required — Unit of the measure code. Available values: - \[ft_i]: Foot; - m: Meter; - km: Kilometer.
    - `answered_boolean` boolean — Answered boolean. Required when `question_type` is equal to `BOOLEAN`.
    - `answered_weight` object — Answered weight. Required when `question_type` is equal to `WEIGHT`.
      - `value` number, required — Measured weight.
      - `unit` 'kg' | '[lb_av]' | '[stone_av]', Unified Code for Units of Measure (UCUM) in case sensitive., required — Unit of the measure code. Available values: - kg: Kilograms; - \[lb_av]: Pound; - \[stone_av]: Stone.
    - `answered_number` number — Answered number. Required when `question_type` is equal to `NUMBER`.
    - `answered_date` string, date — Answered date. ISO 8601 format (YYYY-MM-DD). Required when `question_type` is equal to `DATE`.
    - `answered_date_time` string, date-time — Answered date-time. UTC datetime, RFC3339 format (YYYY-MM-DDTHH:mm:ssZ). Required when `question_type` is equal to `DATE_TIME`.
  - `total_amount_claimed` object — Total amount claimed to the insurance (computed from the expenses).
    - `value` number, required — Amount, numeric, with 2 or 3 decimals.
    - `currency` string, required — Currency of the amount. ISO 4217 format (3 letter code).

## Response `201`

Delay incident information.

- object
  - `incident_id` string — Identifier of the incident.
  - `planned_trip_id` string, required — Identifier of the planned trip where the incident occurred.
  - `circumstance` object, required — Circumstance information that lead to the incident creation.
    - `type` 'INVOLUNTARY_DENIED_BOARDING' | 'PISTE_CLOSURE' | 'WEATHER_DISRUPTION_AT_CONNECTION' | 'WEATHER_DISRUPTION_AT_DEPARTURE_POINT' | 'WEATHER_DISRUPTION_ON_RETURN_JOURNEY' | 'WEATHER_DISRUPTION_REBOOKING' | 'WEATHER_DISRUPTION_UNUSED_TRAVEL' | 'OTHER', required — Indicate the type of the travel delay, it can be: - INVOLUNTARY_DENIED_BOARDING: The claimant arrived on time for the transportation but was refused due to overbooking. - PISTE_CLOSURE: The claimant has delayed its trip because the piste weren't opened. - WEATHER_DISRUPTION_AT_CONNECTION: The weather condition where not suitable for the transportation in a connection on the onward trip. - WEATHER_DISRUPTION_AT_DEPARTURE_POINT: The weather condition where not suitable for the transportation at the departure point of the onward trip. - WEATHER_DISRUPTION_ON_RETURN_JOURNEY: The weather condition where not suitable for the transportation on its return trip. - WEATHER_DISRUPTION_REBOOKING: The weather condition where not suitable and the whole trip had to be reschedule. - WEATHER_DISRUPTION_UNUSED_TRAVEL: The weather condition where not suitable for the transportation and the carrier had no alternative to offer. - OTHER: Any other kind of travel delay.
    - `weather_condition` 'AVALANCHE' | 'EARTHQUAKE' | 'FIRE' | 'FLOOD' | 'HURRICANE' | 'LANDSLIDE' | 'STORM' | 'TORNADO' | 'TSUNAMI' | 'VOLCANIC_ACTIVITY' — Weather condition that leads to the delay of the travel. **N.B. Required if _type_ starts with _WEATHER_DISRUPTION_.**
    - `description` string — Additional information on the involuntary denied boarding. **N.B. Required if _type_ is equal to _INVOLUNTARY_DENIED_BOARDING_.**
    - `piste_details` object — Additional information on the piste closure. **N.B. Required if _type_ is equal to _PISTE_CLOSURE_.**
      - `closure_date` string, date-time, required — Date the piste closed.
      - `reopen_date` string, date-time, required — Date the piste reopened.
    - `airline` string — Airline with whom the flight was scheduled.
    - `scheduled_flight_number` string — Scheduled flight number that got delayed. **N.B. Required if _type_ is equal to _OTHER_.**
    - `property_irregularity_report_number` string — Number of the property irregularity report.
    - `scheduled_at` string, date-time, required — Date on which the travel was scheduled. UTC datetime, RFC3339 format (YYYY-MM-DDTHH:mm:ssZ).
    - `departed_at` string, date-time — Departure date of the trip. UTC datetime, RFC3339 format (YYYY-MM-DDTHH:mm:ssZ). **N.B. Required if _type_ is not equal to _WEATHER_DISRUPTION_UNUSED_TRAVEL_.**
    - `arrived_at` string, date-time — Arrival date of the trip. UTC datetime, RFC3339 format (YYYY-MM-DDTHH:mm:ssZ). **N.B. Required if _type_ is equal to _WEATHER_DISRUPTION_AT_CONNECTION_ and equal to the time on which the claimant arrived at the connection.**
  - `external_claims` object[] — List of external claims related to this incident and submitted to other insurance company.
    - `company_type` 'CARRIER' | 'INSURER' | 'OTHER', required — Type of the company to which the client sent the claim.
    - `company_name` string, required — Name of the company to which the client sent the claim.
    - `status` 'OPEN' | 'CLOSED', required — Current status of the external claim. It can be: - OPEN: Some action are still waiting to be done; - CLOSED: All the actions are settled.
    - `has_received_compensation` boolean — Indicates if the claimant has received a compensation for this claim. **N.B. Required if _status_ is equal to _CLOSED_**.
    - `compensation_amount` object — Amount of the compensation received. **N.B. Required if _has_received_compensation_ is equal to _true_**.
      - `value` number, required — Amount, numeric, with 2 or 3 decimals.
      - `currency` string, required — Currency of the amount. ISO 4217 format (3 letter code).
  - `expenses` object[] — List of expenses involved in the incident.
    - `expense_id` string — Identifier of the expense.
    - `external_expense_id` string — External identifier of the expense.
    - `claimant_id` string, required — Identifier of the involved person who made the expense.
    - `description` string, required — Description of the expense.
    - `categorization` 'ACCOMMODATION_OF_INSURED_PERSON' | 'ADDITIONAL_ACCOMMODATION_CHARGES' | 'ADULT' | 'AIRFARE_INCREASE' | 'AIRLINE' | 'AIRLINE_INWARD' | 'AIRLINE_OUTWARD' | 'ALONE_ABROAD_COMPANION_NON_INSURED' | 'APPOINTMENT_OF_REMOVAL_COMPANIES' | 'ASSISTANCE_TO_INSURED_HOME' | 'ATM_ASSAULT' | 'AVALANCHE_OR_LANDSLIDE_CLOSURE' | 'BAGGAGE' | 'BAILBONDS_OR_CASH_ADVANCE_FOR_LAWYER_FEES' | 'BASIC_CARE' | 'BEST_PRICE_PROTECTION' | 'BICYCLE' | 'BREAKDOWN_SERVICE_AND_TOWING' | 'BUSINESS_COLLEAGUE_REPLACEMENT' | 'BUSINESS_DOCUMENT_REPLACEMENT' | 'BUSINESS_MONEY' | 'BUSINESS_SAMPLES' | 'CANCELLATION' | 'CANCELLATION_INWARD' | 'CANCELLATION_OUTWARD' | 'CAR_HIRE_KEY_COVER' | 'CARD_FRAUD' | 'CARD_MISUSE' | 'CARE_ARRANGEMENT' | 'CARE_TRAINING' | 'CASH_ADULT' | 'CASH_ADVANCE_FOR_MEDICAL_EXPENSES' | 'CASH_CHILD' | 'CATASTROPHE_COVER' | 'CHILD' | 'CHILDCARE_EQUIPMENT' | 'CLEANING' | 'COLLISION_DAMAGE_WAIVER' | 'COMPLICATION_OF_PREGNANCY' | 'COMPUTER_EQUIPMENT' | 'CONSULTATION' | 'CONVALESCENCE_BENEFIT' | 'CORPORATE_MOBILITY' | 'COSMETICS' | 'CREDIT_CARD_PROTECTION_ASSISTANCE' | 'CREMATION_COSTS' | 'CURTAILMENT' | 'CYBER_CLEANING' | 'DAMAGED_OWNED_SPECIALISED_SPORTS_EQUIPMENT' | 'DAMAGED_OWNED_WINTERSPORT_EQUIPMENT' | 'DAY_AND_NIGHT_WATCH' | 'DEATH_ADULT' | 'DEATH_ALONE_ABROAD_NON_INSURED' | 'DEATH_CHILD' | 'DEATH_ELDERLY' | 'DELAY_INWARD' | 'DELAY_OUTWARD' | 'DELAYED_BAGGAGE' | 'DELAYED_BUSINESS_EQUIPMENT' | 'DELAYED_GOLF_EQUIPMENT' | 'DELAYED_SPECIALISED_SPORTS_EQUIPMENT' | 'DELAYED_WINTERSPORTS_EQUIPMENT' | 'DENTAL_EXPENSES' | 'DISPATCH_DOCTOR_IN_HOME_COUNTRY_FOR_MINOR' | 'DRIVING_AND_SHOPPING_AND_ACCOMPANIMENT' | 'EARLY_REPATRIATION_OF_NON_INSURED' | 'EMERGENCY_ALARM' | 'EMERGENCY_COURIER_EXPENSES' | 'EMERGENCY_RETURN_HOME' | 'END_SUPPLIER_FAILURE' | 'EVACUATION_OF_INSURED_PERSON' | 'EXCESS_COVER' | 'EXTENDED_DELAYED_BAGGAGE' | 'EXTENDED_STAY_NON_INSURED' | 'EXTENDED_WARRANTY' | 'FINDING_AND_SHIPPING_SPARE_PARTS' | 'FRAUDULENT_USE' | 'FUNERAL_COSTS' | 'GADGET_COVER' | 'GOLF_EQUIPMENT' | 'GREEN_FEES' | 'GROUND_TRANSPORT' | 'GROUND_TRANSPORT_INWARD' | 'GROUND_TRANSPORT_OUTWARD' | 'HANDBAG_OR_WALLET' | 'HANDYMAN' | 'HIJACK' | 'HIRED_SPECIALISED_SPORTS_EQUIPMENT' | 'HIRED_WINTERSPORT_EQUIPMENT' | 'HOLE_IN_ONE' | 'HOME_HELP' | 'HOMECARE' | 'HOSPITAL_BENEFIT' | 'HOUSE_OR_CAR_INSURANCE' | 'HYPERBARIC_CHAMBER' | 'IDENTITY_REPORT' | 'IDENTITY_THEFT_ASSISTANCE' | 'INITIAL_TRANSPORT_TO_THE_HOSPITAL' | 'INSURANCE_WAIVER_FOR_SNOWMOBILES' | 'INSURANCE_WAIVER_FOR_TRANSPORTATION' | 'INTERPRETER' | 'INVOLUNTARY_DENIED_ACCOMODATION' | 'INVOLUNTARY_DENIED_BOARDING' | 'KENNEL_AND_CATTERY' | 'KEYS' | 'KEYS_AND_PAPERS' | 'LATE_ARRIVAL' | 'LAWYER' | 'LEGAL_ADVICE_OR_ARRANGEMENT' | 'LEGAL_EXPENSES' | 'LOCKSMITH_CHARGE' | 'LOSS_OF_HOLIDAY_EXPERIENCE_TRIPS' | 'LOSS_OF_LIMB_ADULT' | 'LOSS_OF_LIMB_CHILD' | 'LOSS_OF_LIMB_ELDERLY' | 'LOSS_OF_SIGHT_ADULT' | 'LOSS_OF_SIGHT_CHILD' | 'LOSS_OF_SIGHT_ELDERLY' | 'LOST_BAGGAGE_TRACKING' | 'LOST_CREDIT_CARD' | 'LOST_LIFT_PASS' | 'LOST_TRAVEL_DOCUMENTS' | 'MEAL_SERVICE' | 'MEDICAL_CONSULTANT' | 'MEDICAL_CONTACT_WITH_INSURED' | 'MEDICAL_COSTS_IN_HOME_COUNTRY' | 'MEDICAL_EXPENSES' | 'MEDICAL_MALPRACTICE' | 'MEDICAL_REFERRAL' | 'MEDICAL_TELECONSULTATION' | 'MEDICAL_TRANSFER' | 'MESSAGE_RELAY' | 'MISFUELING' | 'MISSED_CONNECTION_INWARD' | 'MISSED_CONNECTION_OUTWARD' | 'MISSED_EVENT' | 'MOBILE_PHONE' | 'MOBILE_PHONE_LOSS_OR_DAMAGE' | 'MONEY' | 'MOTOR_ASSISTANCE_CHARGE' | 'MUGGING' | 'NEW_ZEALAND_ROAD_TRAFFIC_ACCIDENT_BENEFIT' | 'NURSING' | 'OBTAINING_REPLACEMENT_TRAVEL_DOCUMENTS' | 'OTHER_TRANSPORTATION_INWARD' | 'OTHER_TRANSPORTATION_OUTWARD' | 'OVER_ADULT' | 'OWNED_WINTERSPORT_EQUIPMENT' | 'PAIR_OR_SET_LIMIT' | 'PAPERS' | 'PERSON_OR_ANIMAL' | 'PERSONAL_POSSESSIONS' | 'PET_CARE' | 'PHARMACY_COSTS' | 'PHYSIOTHERAPY' | 'PISTE_CLOSURE' | 'PODIATRY' | 'POLLUTION_COMPENSATION' | 'PORTABLE_ELECTRONICS' | 'POST_MORTEM' | 'PROPERTY' | 'PROVIDE_CHILD_CARER' | 'PSYCHIATRIC_AND_PSYCHOLOGICAL_TREATMENT' | 'PSYCHOLOGICAL_ASSISTANCE' | 'PSYCHOLOGY' | 'PURCHASE_PROTECTION' | 'QUARANTINE' | 'REBOOKING' | 'RENTAL_VEHICLE' | 'REPATRIATION_OF_INSURED_PERSON' | 'REPATRIATION_OF_PET' | 'REPATRIATION_OF_REMAINS' | 'REPATRIATION_OF_YACHT' | 'REPLACEMENT_DENTURE' | 'REPLACEMENT_DRIVER' | 'REPLACEMENT_GLASSES_OR_LENSES' | 'REPLACEMENT_LOCK_AND_KEY' | 'REPLACEMENT_OF_HEARING_DEVICES' | 'REPLACEMENT_OF_PROTECTIVE_HELMET' | 'REPLACEMENT_PRESCRIPTIONS' | 'RETURN_HOME_OF_MINORS' | 'RETURN_PROTECTION' | 'ROADSIDE_OR_TOWING' | 'SAFE_ONLINE' | 'SCHEDULED_AIRLINE_FAILURE' | 'SEARCH_AND_RESCUE' | 'SENDING_DOCTOR_OR_AMBULANCE' | 'SHIP' | 'SHIP_INWARD' | 'SHIP_OUTWARD' | 'SHIPPING' | 'SINGLE_ARTICLE_LIMIT' | 'SKI_PACK' | 'SPECIALISED_SPORTS_EQUIPMENT' | 'SPECIALIST_DOCTOR_VISIT' | 'SPEECH_THERAPY' | 'SPORTS_FEE' | 'SUN_GUARANTEE' | 'SUPPLEMENTARY_LIABILITY_INSURANCE' | 'TELEPHONE_CHARGES' | 'TENANCY_LIABILITY' | 'THEFT' | 'THEFT_OF_HANDBAG_AND_WALLET' | 'TICKET_CANCELLATION' | 'TOTAL_DISABLEMENT_ADULT' | 'TOTAL_DISABLEMENT_CHILD' | 'TOTAL_DISABLEMENT_ELDERLY' | 'TRANSFERRED_FEE_FOR_INSURED_PERSON' | 'TRANSLATION_OF_MEDICAL_REPORT' | 'TRANSPORT' | 'TRAVEL_AND_ACCOMMODATION' | 'TRAVEL_DISRUPTION' | 'TRIP_CONTINUATION_OR_ONWARD_JOURNEY' | 'TUTOR' | 'TV_EXPENSES' | 'VALUABLES' | 'VEHICLE_GUARDING' | 'VEHICLE_RECOVERY' | 'VEHICLE_REPATRIATION_OR_ABANDONMENT' | 'VEHICLE_RETURN' | 'VET_FEES' | 'WEDDING_ATTIRE' | 'WEDDING_GIFTS' | 'WEDDING_PHOTOGRAPHS_OR_VIDEOS' | 'WEDDING_RINGS' — Categorization of the expense. | Code | Description | | ------------------------------------------ | -------------------------------------------------------------------------------------------------------------------------------------------------------- | | ACCOMMODATION_OF_INSURED_PERSON | Accommodation of insured person | | ADDITIONAL_ACCOMMODATION_CHARGES | Additional Accommodation Charges | | ADULT | Adult | | AIRFARE_INCREASE | Airfare Increase | | AIRLINE | Airline | | AIRLINE_INWARD | Airline - Inward | | AIRLINE_OUTWARD | Airline - Outward | | ALONE_ABROAD_COMPANION_NON_INSURED | Alone Abroad Companion - Non Insure | | APPOINTMENT_OF_REMOVAL_COMPANIES | Appointment of removal companies | | ASSISTANCE_TO_INSURED_HOME | Assistance to Insured Home | | ATM_ASSAULT | ATM Assault | | AVALANCHE_OR_LANDSLIDE_CLOSURE | Avalanche or Landslide Closure | | BAGGAGE | Baggage | | BAILBONDS_OR_CASH_ADVANCE_FOR_LAWYER_FEES | Customer requires costs paid for bailbond / lawyers fees for covered event | | BASIC_CARE | Basic care | | BEST_PRICE_PROTECTION | Best Price Protection | | BICYCLE | Bicyle | | BREAKDOWN_SERVICE_AND_TOWING | Breakdown Service and Towing | | BUSINESS_COLLEAGUE_REPLACEMENT | Business Colleague Replacement | | BUSINESS_DOCUMENT_REPLACEMENT | Business Document Replacement | | BUSINESS_MONEY | Business Money | | BUSINESS_SAMPLES | Business Samples | | CANCELLATION | Cancellation | | CANCELLATION_INWARD | Cancellation - Inward | | CANCELLATION_OUTWARD | Cancellation - Outward | | CAR_HIRE_KEY_COVER | Car Hire Key Cover | | CARD_FRAUD | Card Fraud | | CARD_MISUSE | Card misuse | | CARE_ARRANGEMENT | Care arrangement | | CARE_TRAINING | Care training | | CASH_ADULT | Cash - Adult | | CASH_ADVANCE_FOR_MEDICAL_EXPENSES | Customer requires a cash advance for medical costs incurred as defined by policy | | CASH_CHILD | Cash - Under Adult | | CATASTROPHE_COVER | Catastrophe Cover | | CHILD | Under Adult | | CHILDCARE_EQUIPMENT | Childcare Equipment | | CLEANING | Cleaning services | | COLLISION_DAMAGE_WAIVER | Collision Damage Waiver (CDW) | | COMPLICATION_OF_PREGNANCY | Complication of Pregnancy | | COMPUTER_EQUIPMENT | Computer Equipment | | CONSULTATION | Consultation services | | CONVALESCENCE_BENEFIT | Convalescence Benefit | | CORPORATE_MOBILITY | Corporate Mobility | | COSMETICS | Cosmetics cost | | CREDIT_CARD_PROTECTION_ASSISTANCE | Credit Card Protection Assistance | | CREMATION_COSTS | Cremation Costs | | CURTAILMENT | Curtailment | | CYBER_CLEANING | Cyber Cleaning | | DAMAGED_OWNED_SPECIALISED_SPORTS_EQUIPMENT | Costs to repair customer specialised sports equipment | | DAMAGED_OWNED_WINTERSPORT_EQUIPMENT | Damaged owned wintersport equipment | | DAY_AND_NIGHT_WATCH | Day and night watch | | DEATH_ADULT | Death of a person who is adult | | DEATH_ALONE_ABROAD_NON_INSURED | Costs for a non-insured person where insured person is travelling alone | | DEATH_CHILD | Death of person who is child | | DEATH_ELDERLY | Death of person who is elder | | DELAY_INWARD | Delay - Inward | | DELAY_OUTWARD | Delay - Outward | | DELAYED_BAGGAGE | Delayed Baggage | | DELAYED_BUSINESS_EQUIPMENT | Delayed Business Equipment | | DELAYED_GOLF_EQUIPMENT | Delayed Golf Equipment | | DELAYED_SPECIALISED_SPORTS_EQUIPMENT | Delayed Specialised Sports Equipmen | | DELAYED_WINTERSPORTS_EQUIPMENT | Delayed Wintersports Equipment | | DENTAL_EXPENSES | Dental Expenses | | DISPATCH_DOCTOR_IN_HOME_COUNTRY_FOR_MINOR | Dispatch Dr in Home Country for Min | | DRIVING_AND_SHOPPING_AND_ACCOMPANIMENT | Driving & Shopping & Accompaniment | | EARLY_REPATRIATION_OF_NON_INSURED | Repatriaton costs paid for a person who is not insured under the policy as defined | | EMERGENCY_ALARM | Emergency Alarm | | EMERGENCY_COURIER_EXPENSES | Emergency Courier Expenses | | EMERGENCY_RETURN_HOME | Emergency Return Home | | END_SUPPLIER_FAILURE | End Supplier Failure | | EVACUATION_OF_INSURED_PERSON | Evacuation of Insured Person | | EXCESS_COVER | Excess Cover | | EXTENDED_DELAYED_BAGGAGE | Extended delay of baggage | | EXTENDED_STAY_NON_INSURED | Extended Stay - Non Insured | | EXTENDED_WARRANTY | Extended Warranty | | FINDING_AND_SHIPPING_SPARE_PARTS | Finding and Shipping Spare Parts | | FRAUDULENT_USE | Fraudulent Use | | FUNERAL_COSTS | Funeral Costs | | GADGET_COVER | Gadget Cover | | GOLF_EQUIPMENT | Golf Equipment | | GREEN_FEES | Green Fees | | GROUND_TRANSPORT | Ground Transport | | GROUND_TRANSPORT_INWARD | Ground Transport - Inward | | GROUND_TRANSPORT_OUTWARD | Ground Transport - Outward | | HANDBAG_OR_WALLET | Handbag / Wallet | | HANDYMAN | Handyman services | | HIJACK | Hijack | | HIRED_SPECIALISED_SPORTS_EQUIPMENT | Specialised Sports Equipment Hire | | HIRED_WINTERSPORT_EQUIPMENT | Hired Wintersport Equipment | | HOLE_IN_ONE | Hole in One | | HOME_HELP | Home help | | HOMECARE | HomeCare | | HOSPITAL_BENEFIT | Hospital Benefit | | HOUSE_OR_CAR_INSURANCE | Damage to house or car while abroad | | HYPERBARIC_CHAMBER | Hyperbaric Chamber | | IDENTITY_REPORT | Identity Report | | IDENTITY_THEFT_ASSISTANCE | ID Theft Assistance | | INITIAL_TRANSPORT_TO_THE_HOSPITAL | Initial Transport to the hospital | | INSURANCE_WAIVER_FOR_SNOWMOBILES | Insurance waiver for snowmobiles | | INSURANCE_WAIVER_FOR_TRANSPORTATION | Insurance waiver for other transportation (snowmobiles etc as defined by the policy) | | INTERPRETER | Interpreter | | INVOLUNTARY_DENIED_ACCOMODATION | Loss of accommodation due to over booking | | INVOLUNTARY_DENIED_BOARDING | Involuntary Denied Boarding | | KENNEL_AND_CATTERY | Kennel and Cattery | | KEYS | Keys | | KEYS_AND_PAPERS | Keys and Papers | | LATE_ARRIVAL | Late arrival | | LAWYER | Lawyer | | LEGAL_ADVICE_OR_ARRANGEMENT | Legal Advice / Arrangement | | LEGAL_EXPENSES | Legal Expenses | | LOCKSMITH_CHARGE | Locksmith Charge | | LOSS_OF_HOLIDAY_EXPERIENCE_TRIPS | Reimbursement of costs paid for a trip due to a covered event | | LOSS_OF_LIMB_ADULT | Loss of limb of person who is Adult | | LOSS_OF_LIMB_CHILD | Loss of limb of person who is Child | | LOSS_OF_LIMB_ELDERLY | Loss of limb of person who is Elderly | | LOSS_OF_SIGHT_ADULT | Loss of sight of person who is Adult | | LOSS_OF_SIGHT_CHILD | Loss of sight of person who is Child | | LOSS_OF_SIGHT_ELDERLY | Loss of sight of person who is Elderly | | LOST_BAGGAGE_TRACKING | Lost Baggage Tracking | | LOST_CREDIT_CARD | Lost Credit Card | | LOST_LIFT_PASS | Lost lift Pass | | LOST_TRAVEL_DOCUMENTS | Lost Travel Documents | | MEAL_SERVICE | Menu service | | MEDICAL_CONSULTANT | Medical Consultant | | MEDICAL_CONTACT_WITH_INSURED | Medical Contact with Insured | | MEDICAL_COSTS_IN_HOME_COUNTRY | Medical costs in Home Country | | MEDICAL_EXPENSES | Medical Expenses | | MEDICAL_MALPRACTICE | Legal expenses due to medical malpractice | | MEDICAL_REFERRAL | Medical Referral | | MEDICAL_TELECONSULTATION | Medical Teleconsultation | | MEDICAL_TRANSFER | Medical Transfer | | MESSAGE_RELAY | Message Relay | | MISFUELING | Misfueling | | MISSED_CONNECTION_INWARD | Missed connection - Inward | | MISSED_CONNECTION_OUTWARD | Missed connection - Outward | | MISSED_EVENT | Missed Event | | MOBILE_PHONE | To record the expenses in relation to the mobile phone related aspects | | MOBILE_PHONE_LOSS_OR_DAMAGE | Repair or replacement of the mobile phone | | MONEY | Money | | MOTOR_ASSISTANCE_CHARGE | Motor Assistance Charge | | MUGGING | Mugging | | NEW_ZEALAND_ROAD_TRAFFIC_ACCIDENT_BENEFIT | NZ RTA Benefit | | NURSING | Nursing | | OBTAINING_REPLACEMENT_TRAVEL_DOCUMENTS | Obtaining replacement Travel Docume | | OTHER_TRANSPORTATION_INWARD | Other Transportation - Inward | | OTHER_TRANSPORTATION_OUTWARD | Other Transportation - Outward | | OVER_ADULT | Over Adult | | OWNED_WINTERSPORT_EQUIPMENT | Owned Wintersport Equipment | | PAIR_OR_SET_LIMIT | Pair or Set Limit | | PAPERS | Papers | | PERSON_OR_ANIMAL | Person / Animal Liability | | PERSONAL_POSSESSIONS | Personal Possessions | | PET_CARE | Pet care | | PHARMACY_COSTS | Pharmacy Costs | | PHYSIOTHERAPY | Physiotherapy | | PISTE_CLOSURE | Piste Closure | | PODIATRY | Podiatry | | POLLUTION_COMPENSATION | Pollution Compensation | | PORTABLE_ELECTRONICS | Portable Electronics | | POST_MORTEM | Post Mortem | | PROPERTY | Property | | PROVIDE_CHILD_CARER | Arrange child care for customers child/children at home for covered event | | PSYCHIATRIC_AND_PSYCHOLOGICAL_TREATMENT | Psychiatric and Psycho Treat | | PSYCHOLOGICAL_ASSISTANCE | Psychological assistance | | PSYCHOLOGY | Psychology | | PURCHASE_PROTECTION | Purchase Protection | | QUARANTINE | Costs covered when customer is required to be under quarantine | | REBOOKING | Rebooking | | RENTAL_VEHICLE | Rental Vehicle | | REPATRIATION_OF_INSURED_PERSON | Repatriation of Insured Person | | REPATRIATION_OF_PET | Repatriation of Pet | | REPATRIATION_OF_REMAINS | Repatriation of Remains | | REPATRIATION_OF_YACHT | Repatriation of Yacht | | REPLACEMENT_DENTURE | Duritng a trip customer requires a replacement denture | | REPLACEMENT_DRIVER | Replacement Driver | | REPLACEMENT_GLASSES_OR_LENSES | Replacement Glasses/Lenses | | REPLACEMENT_LOCK_AND_KEY | Replacement lock/key | | REPLACEMENT_OF_HEARING_DEVICES | Replacement of Hearing Devices | | REPLACEMENT_OF_PROTECTIVE_HELMET | During the trip the customer needs a replacement protective helmet | | REPLACEMENT_PRESCRIPTIONS | Replacement Prescriptions | | RETURN_HOME_OF_MINORS | Return home of Minors | | RETURN_PROTECTION | Return Protection | | ROADSIDE_OR_TOWING | Roadside / Towing | | SAFE_ONLINE | Safe Online | | SCHEDULED_AIRLINE_FAILURE | Scheduled Airline Failure | | SEARCH_AND_RESCUE | Search and Rescue | | SENDING_DOCTOR_OR_AMBULANCE | Sending Dr / Ambulance | | SHIP | Ship | | SHIP_INWARD | Ship - Inward | | SHIP_OUTWARD | Ship - Outward | | SHIPPING | Shipping Costs | | SINGLE_ARTICLE_LIMIT | Single Article Limit | | SKI_PACK | Ski Pack | | SPECIALISED_SPORTS_EQUIPMENT | Specialised Sports Equipment | | SPECIALIST_DOCTOR_VISIT | Specialist Dr Visit | | SPEECH_THERAPY | Speech Therapy | | SPORTS_FEE | Costs reimbursed for Sports courses where customer is unable to attend due to a covered reason | | SUN_GUARANTEE | Sun Guarantee | | SUPPLEMENTARY_LIABILITY_INSURANCE | Supplementary liability Insurance | | TELEPHONE_CHARGES | Telephone Charges | | TENANCY_LIABILITY | Tenancy Liability | | THEFT | Theft | | THEFT_OF_HANDBAG_AND_WALLET | Theft of Handbag and Wallet | | TICKET_CANCELLATION | Ticket Cancellation | | TOTAL_DISABLEMENT_ADULT | Total disablement of person who is adult | | TOTAL_DISABLEMENT_CHILD | Total disablement of person who is child | | TOTAL_DISABLEMENT_ELDERLY | Total disablement of person who is Elderly | | TRANSFERRED_FEE_FOR_INSURED_PERSON | Transferred Fee for Insured Person | | TRANSLATION_OF_MEDICAL_REPORT | Translation of Medical Report | | TRANSPORT | Transport Costs | | TRAVEL_AND_ACCOMMODATION | Travel and Accommodation | | TRAVEL_DISRUPTION | Travel Disruption | | TRIP_CONTINUATION_OR_ONWARD_JOURNEY | Trip continuation / onward journey | | TUTOR | Tutor | | TV_EXPENSES | TV Expenses | | VALUABLES | Valuables | | VEHICLE_GUARDING | Vehicle Guarding | | VEHICLE_RECOVERY | Vehicle Recovery | | VEHICLE_REPATRIATION_OR_ABANDONMENT | Vehicle Repatriation or Abandonment | | VEHICLE_RETURN | Vehicle Return | | VET_FEES | Vet Fees | | WEDDING_ATTIRE | Wedding Attire | | WEDDING_GIFTS | Wedding Gifts | | WEDDING_PHOTOGRAPHS_OR_VIDEOS | Wedding Photographs Videos | | WEDDING_RINGS | Wedding Rings |
    - `purchased_location` object — Location where the expense was made.
      - `street_address` string — Street address.
      - `postal_code` string — Postal code or zip code.
      - `locality` string — Locality.
      - `country` string — Country ISO-3166-1 alpha-2 format (2 letter codes).
      - `subdivision` string — Area of the city.
      - `state` string — Label of the state.
      - `complete_address` string, required — Complete address.
    - `purchased_at` string, date-time — Date on which the expense was made. UTC datetime, RFC3339 format (YYYY-MM-DDTHH:mm:ssZ).
    - `payment_mode` 'CASH' | 'CHEQUE' | 'CREDIT_CARD' | 'DEBIT_CARD' | 'ELECTRONIC_TRANSFER' | 'VIRTUAL_CREDIT_CARD' — Payment mode used for the purchase.
    - `price` object, required — Expense price.
      - `value` number, required — Amount, numeric, with 2 or 3 decimals.
      - `currency` string, required — Currency of the amount. ISO 4217 format (3 letter code).
    - `ownership_proof_id` string — Identifier of the attachment that is the ownership proof. N.B. This property is required when the endpoint GET `/insurance/travel/v2/claims/{claim_id}/expected_documents` includes an item with `document_category` equal to `PROOF_OF_OWNERSHIP`.
  - `attachments` object[] — Any additional attachment that may provide additional information on the incident.
    - `attachment_id` string, required — Identifier of the attachment.
    - `name` string, required — Name of the attached document.
  - `questions_and_answers` object[] — Information related to the question and answers provided by the reporter.
    - `question_id` string, required — Identifier of the question.
    - `question_text` string, required — The text of the question.
    - `question_type` 'BOOLEAN' | 'DATE' | 'DATE_TIME' | 'DISTANCE' | 'ENUM' | 'LOCATION' | 'MONETARY_AMOUNT' | 'NUMBER' | 'STRING' | 'WEIGHT', required — The question type.
    - `priority` integer, required — The priority of the question, the lower the higher. N.B. 0 means that the question has no priority.
    - `enumeration_answers` object[] — List of the answers. Required when `question_type` is equal to `ENUM`.
      - `answer_text` string, required — The text of the answer to be displayed to the user.
      - `answer_id` string, required — Identifier of the answer.
      - `is_selected` boolean — Indicates if the answer was selected by the reporter: - true: the answer was selected by the reporter; - false: the answer wasn't selected by the reporter.
    - `answered_text` string — Text of the answer. Required when `question_type` is equal to `STRING` or `LOCATION`.
    - `answered_amount` object — Answered monetary amount. Required when `question_type` is equal to `MONETARY_AMOUNT`.
      - `value` number, required — Amount, numeric, with 2 or 3 decimals.
      - `currency` string, required — Currency of the amount. ISO 4217 format (3 letter code).
    - `answered_distance` object — Answered distance. Required when `question_type` is equal to `DISTANCE`.
      - `value` number, required — Measured distance.
      - `unit` 'km' | 'm' | '[ft_i]', Unified Code for Units of Measure (UCUM) in case sensitive., required — Unit of the measure code. Available values: - \[ft_i]: Foot; - m: Meter; - km: Kilometer.
    - `answered_boolean` boolean — Answered boolean. Required when `question_type` is equal to `BOOLEAN`.
    - `answered_weight` object — Answered weight. Required when `question_type` is equal to `WEIGHT`.
      - `value` number, required — Measured weight.
      - `unit` 'kg' | '[lb_av]' | '[stone_av]', Unified Code for Units of Measure (UCUM) in case sensitive., required — Unit of the measure code. Available values: - kg: Kilograms; - \[lb_av]: Pound; - \[stone_av]: Stone.
    - `answered_number` number — Answered number. Required when `question_type` is equal to `NUMBER`.
    - `answered_date` string, date — Answered date. ISO 8601 format (YYYY-MM-DD). Required when `question_type` is equal to `DATE`.
    - `answered_date_time` string, date-time — Answered date-time. UTC datetime, RFC3339 format (YYYY-MM-DDTHH:mm:ssZ). Required when `question_type` is equal to `DATE_TIME`.
  - `total_amount_claimed` object — Total amount claimed to the insurance (computed from the expenses).
    - `value` number, required — Amount, numeric, with 2 or 3 decimals.
    - `currency` string, required — Currency of the amount. ISO 4217 format (3 letter code).

## Other responses

- `400` — Bad Request.
- `401` — Unauthorized. The identity of the caller has not been definitely confirmed (invalid issuer, expired token, ...)
- `403` — Forbidden. The identity of the caller is confirmed, however the required access grants are not met (missing scope, unknown client_id, ...)
- `404` — Not found. The server did not find a current representation for the searched resource.
- `default` — Default response format.

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[API](https://skmtc.net/axa-assistance/apis/untitled-api.md) · [All operations](https://skmtc.net/axa-assistance/apis/untitled-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/axa-assistance/untitled-api/revisions/efe32b811f1d/schema)