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v1

latestOpenAPI 3.0.0Apache 2.0 License2026-07-141410280.7 KB

Adds additional customer communication to an Amazon Web Services Support case. Use the caseId parameter to identify the case to which to add communication. You can list a set of email addresses to copy on the communication by using the ccEmailAddresses parameter. The communicationBody value contains the text of the communication.

  • You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API.

  • If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

post/#X-Amz-Target=AWSSupport_20130415.AddCommunicationToCase

Headers

X-Amz-Target'AWSSupport_20130415.AddCommunicationToCase' required

Request body

caseIdstring

The support case ID requested or returned in the call. The case ID is an alphanumeric string formatted as shown in this example: case-<i>12345678910-2013-c4c1d2bf33c5cf47</i>

communicationBodystring required

The body of an email communication to add to the support case.

ccEmailAddressesCcEmailAddress[]

The email addresses in the CC line of an email to be added to the support case.

attachmentSetIdstring

The ID of a set of one or more attachments for the communication to add to the case. Create the set by calling <a>AddAttachmentsToSet</a>

Response

Success

resultboolean

True if <a>AddCommunicationToCase</a> succeeds. Otherwise, returns an error.