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v1

latestOpenAPI 3.0.0Apache 2.0 License2026-07-14104146.2 KB

Updates the configuration for a Slack channel, such as case update notifications.

post/control/update-slack-channel-configuration

Request body

channelIdstring required

The channel ID in Slack. This ID identifies a channel within a Slack workspace.

channelNamestring

The Slack channel name that you want to update.

channelRoleArnstring

The Amazon Resource Name (ARN) of an IAM role that you want to use to perform operations on Amazon Web Services. For more information, see <a href="https://docs.aws.amazon.com/awssupport/latest/user/support-app-permissions.html">Managing access to the Amazon Web Services Support App</a> in the <i>Amazon Web Services Support User Guide</i>.

notifyOnAddCorrespondenceToCaseboolean

Whether you want to get notified when a support case has a new correspondence.

notifyOnCaseSeverity'none' | 'all' | 'high'
<p>The case severity for a support case that you want to receive notifications.</p> <p>If you specify <code>high</code> or <code>all</code>, at least one of the following parameters must be <code>true</code>:</p> <ul> <li> <p> <code>notifyOnAddCorrespondenceToCase</code> </p> </li> <li> <p> <code>notifyOnCreateOrReopenCase</code> </p> </li> <li> <p> <code>notifyOnResolveCase</code> </p> </li> </ul> <p>If you specify <code>none</code>, any of the following parameters that you specify in your request must be <code>false</code>:</p> <ul> <li> <p> <code>notifyOnAddCorrespondenceToCase</code> </p> </li> <li> <p> <code>notifyOnCreateOrReopenCase</code> </p> </li> <li> <p> <code>notifyOnResolveCase</code> </p> </li> </ul> <note> <p>If you don't specify these parameters in your request, the Amazon Web Services Support App uses the current values by default.</p> </note>
notifyOnCreateOrReopenCaseboolean

Whether you want to get notified when a support case is created or reopened.

notifyOnResolveCaseboolean

Whether you want to get notified when a support case is resolved.

teamIdstring required

The team ID in Slack. This ID uniquely identifies a Slack workspace, such as <code>T012ABCDEFG</code>.

Response

Success

channelIdstring

The channel ID in Slack. This ID identifies a channel within a Slack workspace.

channelNamestring

The name of the Slack channel that you configure for the Amazon Web Services Support App.

channelRoleArnstring

The Amazon Resource Name (ARN) of an IAM role that you want to use to perform operations on Amazon Web Services. For more information, see <a href="https://docs.aws.amazon.com/awssupport/latest/user/support-app-permissions.html">Managing access to the Amazon Web Services Support App</a> in the <i>Amazon Web Services Support User Guide</i>.

notifyOnAddCorrespondenceToCaseboolean

Whether you want to get notified when a support case has a new correspondence.

notifyOnCaseSeverity'none' | 'all' | 'high'

The case severity for a support case that you want to receive notifications.

notifyOnCreateOrReopenCaseboolean

Whether you want to get notified when a support case is created or reopened.

notifyOnResolveCaseboolean

Whether you want to get notified when a support case is resolved.

teamIdstring

The team ID in Slack. This ID uniquely identifies a Slack workspace, such as <code>T012ABCDEFG</code>.