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v1

latestOpenAPI 3.0.0Apache 2.0 License2026-07-1486647.4 KB

Retrieves a transcript of the session, including details about any attachments. For information about accessing past chat contact transcripts for a persistent chat, see Enable persistent chat.

ConnectionToken is used for invoking this API instead of ParticipantToken.

The Amazon Connect Participant Service APIs do not use Signature Version 4 authentication.

post/participant/transcript#X-Amz-Bearer

Query parameters

MaxResultsstring

Pagination limit

NextTokenstring

Pagination token

Headers

X-Amz-Bearerstring required

The authentication token associated with the participant's connection.

Request body

ContactIdstring

The contactId from the current contact chain for which transcript is needed.

MaxResultsinteger

The maximum number of results to return in the page. Default: 10.

NextTokenstring

The pagination token. Use the value returned previously in the next subsequent request to retrieve the next set of results.

ScanDirection'FORWARD' | 'BACKWARD'

The direction from StartPosition from which to retrieve message. Default: BACKWARD when no StartPosition is provided, FORWARD with StartPosition.

SortOrder'DESCENDING' | 'ASCENDING'

The sort order for the records. Default: DESCENDING.

Response

Success

InitialContactIdstring

The initial contact ID for the contact.

NextTokenstring

The pagination token. Use the value returned previously in the next subsequent request to retrieve the next set of results.