Updates timeouts for when human chat participants are to be considered idle, and when agents are automatically disconnected from a chat due to idleness. You can set four timers:
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Customer idle timeout
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Customer auto-disconnect timeout
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Agent idle timeout
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Agent auto-disconnect timeout
For more information about how chat timeouts work, see Set up chat timeouts for human participants.
put/contact/participant-role-config/{InstanceId}/{ContactId}
Path parameters
InstanceIdstring required
The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.
ContactIdstring required
The identifier of the contact in this instance of Amazon Connect.
Request body
Response
Success
UpdateParticipantRoleConfigResponse required