Dismisses contacts from an agent’s CCP and returns the agent to an available state, which allows the agent to receive a new routed contact. Contacts can only be dismissed if they are in a <code>MISSED</code>, <code>ERROR</code>, <code>ENDED</code>, or <code>REJECTED</code> state in the <a href="https://docs.aws.amazon.com/connect/latest/adminguide/about-contact-states.html">Agent Event Stream</a>.
post/users/{InstanceId}/{UserId}/contact
Path parameters
UserIdstring required
The identifier of the user account.
InstanceIdstring required
The identifier of the Amazon Connect instance. You can find the instanceId in the ARN of the instance.
Request body
Response
Success
DismissUserContactResponse required