v1

latestOpenAPI 3.0.0Apache 2.0 License2026-07-14171791756.1 KB

When a contact is being recorded, this API suspends recording the call. For example, you might suspend the call recording while collecting sensitive information, such as a credit card number. Then use ResumeContactRecording to restart recording.

The period of time that the recording is suspended is filled with silence in the final recording.

Only voice recordings are supported at this time.

post/contact/suspend-recording

Request body

InstanceIdstring required

The identifier of the Amazon Connect instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.

ContactIdstring required

The identifier of the contact.

InitialContactIdstring required

The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center.

Response

Success

SuspendContactRecordingResponse required