---
title: "Get feedback"
method: GET
path: "/rest/servicedeskapi/request/{requestIdOrKey}/feedback"
tags: ["Request"]
---

# Get feedback

`GET /rest/servicedeskapi/request/{requestIdOrKey}/feedback`

This method retrieves a feedback of a request using it's `requestKey` or `requestId`

**[Permissions](#permissions) required**: User has view request permissions.

## Path parameters

- `requestIdOrKey` string, required

## Response `200`

Returns the comment.

- CSATFeedbackFullDTO
  - `comment` AdditionalCommentDTO
    - `body` string — Content of the comment.
  - `rating` integer — A numeric representation of the rating, this must be an integer value between 1 and 5.
  - `type` string — Indicates the type of feedback, supported values: `csat`.

## Other responses

- `400` — Returned if the HTTP request is invalid.
- `401` — Returned if no logged in user/app.
- `403` — Returned if the user/app does not have permission to complete this request.
- `404` — Returned if the customer request does not exist.
- `500` — Internal Server Error.

---

[API](https://skmtc.net/atlassian/apis/service-management-public-rest-api.md) · [All operations](https://skmtc.net/atlassian/apis/service-management-public-rest-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/atlassian/service-management-public-rest-api/versions/d1dc1a13b783/schema)