---
title: "Get approval by id"
method: GET
path: "/rest/servicedeskapi/request/{issueIdOrKey}/approval/{approvalId}"
tags: ["Request"]
---

# Get approval by id

`GET /rest/servicedeskapi/request/{issueIdOrKey}/approval/{approvalId}`

This method returns an approval. Use this method to determine the status of an approval and the list of approvers.

**[Permissions](#permissions) required**: Permission to view the customer request.

## Path parameters

- `issueIdOrKey` string, required
- `approvalId` integer, required

## Response `200`

Returns the requested approval.

- ApprovalDTO
  - `_links` SelfLinkDTO
    - `self` string, uri
  - `approvers` ApproverDTO[] — Detailed list of the users who must provide a response to the approval.
    - `approver` UserDTO
      - `_links` UserLinkDTO
        - `avatarUrls` object — Links to the various sizes of the customer's avatar. Note that this property is deprecated, and will be removed in future versions.
        - `jiraRest` string, uri — REST API URL for the customer.
        - `self` string, uri
      - `accountId` string — The accountId of the user, which uniquely identifies the user across all Atlassian products. For example, *5b10ac8d82e05b22cc7d4ef5*.
      - `active` boolean — Indicates if the customer is active (true) or inactive (false)
      - `displayName` string — Customer's name for display in a UI. Depending on the customer’s privacy settings, this may return an alternative value.
      - `emailAddress` string — Customer's email address. Depending on the customer’s privacy settings, this may be returned as null.
      - `key` string — This property is no longer available and will be removed from the documentation soon. See the [deprecation notice](https://developer.atlassian.com/cloud/jira/platform/deprecation-notice-user-privacy-api-migration-guide/) for details.
      - `name` string — This property is no longer available and will be removed from the documentation soon. See the [deprecation notice](https://developer.atlassian.com/cloud/jira/platform/deprecation-notice-user-privacy-api-migration-guide/) for details.
      - `timeZone` string — Customer time zone. Depending on the customer’s privacy settings, this may be returned as null.
    - `approverDecision` 'approved' | 'declined' | 'pending' — Decision made by the approver.
  - `canAnswerApproval` boolean — Indicates whether the user making the request is one of the approvers and can respond to the approval (true) or not (false).
  - `completedDate` DateDTO
    - `epochMillis` integer — Date as the number of milliseconds that have elapsed since 00:00:00 Coordinated Universal Time (UTC), 1 January 1970.
    - `friendly` string — Date in a user-friendly text format.
    - `iso8601` string — Date in ISO8601 format.
    - `jira` string — Date in the format used in the Jira REST APIs, which is ISO8601 format but extended with milliseconds. For example, 2016-09-28T23:08:32.097+1000.
  - `createdDate` DateDTO
    - `epochMillis` integer — Date as the number of milliseconds that have elapsed since 00:00:00 Coordinated Universal Time (UTC), 1 January 1970.
    - `friendly` string — Date in a user-friendly text format.
    - `iso8601` string — Date in ISO8601 format.
    - `jira` string — Date in the format used in the Jira REST APIs, which is ISO8601 format but extended with milliseconds. For example, 2016-09-28T23:08:32.097+1000.
  - `finalDecision` 'approved' | 'declined' | 'pending' — Outcome of the approval, based on the approvals provided by all approvers.
  - `id` string — ID of the approval.
  - `name` string — Description of the approval being sought or provided.

## Other responses

- `401` — Returned if the user is not logged in.
- `403` — Returned if the user does not have permission to complete this request.
- `404` — Returned if the customer request or approval do not exist.
- `500` — Internal Server Error.

---

[API](https://skmtc.net/atlassian/apis/service-management-public-rest-api.md) · [All operations](https://skmtc.net/atlassian/apis/service-management-public-rest-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/atlassian/service-management-public-rest-api/versions/d1dc1a13b783/schema)