v3

latestOpenAPI 3.0.12026-08-0474115357.9 KB
Servicedesk

Get service desk by id

This method returns a service desk. Use this method to get service desk details whenever your application component is passed a service desk ID but needs to display other service desk details.

Permissions required: Permission to access the Service Desk. For example, being the Service Desk's Administrator or one of its Agents or Users.

get/rest/servicedeskapi/servicedesk/{serviceDeskId}

Path parameters

serviceDeskIdstring required

The ID of the service desk to return. This can alternatively be a project identifier.

Response

Returns the requested service desk.

idstring

ID of the service desk.

projectIdstring

ID of the peer project for the service desk.

projectKeystring

Key of the peer project of the service desk.

projectNamestring

Name of the project and service desk.

projectTypeKeystring

Key of the project type.