v3

latestOpenAPI 3.0.12026-08-0474115357.9 KB

Request

Get customer request status

This method returns a list of all the statuses a customer Request has achieved. A status represents the state of an issue in its workflow. An issue can have one active status only. The list returns the status history in chronological order, most recent (current) status first.

Permissions required: Permission to view the customer request.

get/rest/servicedeskapi/request/{issueIdOrKey}/status

Path parameters

issueIdOrKeystring required

The ID or key of the customer request to be retrieved.

Query parameters

startinteger

The starting index of the returned objects. Base index: 0. See the Pagination section for more details.

limitinteger

The maximum number of items to return per page. Default: 50. See the Pagination section for more details.

Response

Returns the customer request's status history, on the specified page of the results.

_expandsstring[]

isLastPageboolean

Indicates if this is the last page of records (true) or not (false).

limitinteger

Number of items to be returned per page, up to the maximum set for these objects in the current implementation.

sizeinteger

Number of items returned in the page.

startinteger

Index of the first item returned in the page.