v2
OpenAPI 3.0.12026-08-0174115357.9 KBRequest
Get request comment by id
This method returns details of a customer request's comment.
Permissions required: Permission to view the customer request.
Response limitations: Customers can only view public comments on requests where they are the reporter or a participant whereas agents can see both internal and public comments.
get/rest/servicedeskapi/request/{issueIdOrKey}/comment/{commentId}
Path parameters
issueIdOrKeystring required
The ID or key of the customer request that contains the comment.
commentIdinteger required
The ID of the comment to retrieve.
Query parameters
expandstring[]
A multi-value parameter indicating which properties of the comment to expand:
- attachment returns the attachment details, if any, for the comment. (If you want to get all attachments for a request, use servicedeskapi/request/{issueIdOrKey}/attachment.)
- renderedBody (Experimental) returns the rendered body in HTML format (in addition to the raw body) of the comment.
Response
Returns the comment.