v2
OpenAPI 3.0.12026-08-0174115357.9 KBServicedesk
Get queue
This method returns a specific queues in a service desk. To include a customer request count for the queue (in the issueCount field) in the response, set the query parameter includeCount to true (its default is false).
Permissions required: service desk's Agent.
get/rest/servicedeskapi/servicedesk/{serviceDeskId}/queue/{queueId}
Path parameters
serviceDeskIdstring required
ID of the service desk whose queues will be returned. This can alternatively be a project identifier.
queueIdinteger required
ID of the required queue.
Query parameters
includeCountboolean
Specifies whether to include each queue's customer request (issue) count in the response.
Response
Returns the specific queue of the service desk.