v2

OpenAPI 3.0.12026-08-0174115357.9 KB
Request

Get feedback

This method retrieves a feedback of a request using it's requestKey or requestId

Permissions required: User has view request permissions.

get/rest/servicedeskapi/request/{requestIdOrKey}/feedback

Path parameters

requestIdOrKeystring required

The id or the key of the request to post the feedback on

Response

Returns the comment.

ratinginteger

A numeric representation of the rating, this must be an integer value between 1 and 5.

typestring

Indicates the type of feedback, supported values: csat.