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v2

OpenAPI 3.0.12026-08-0174115357.9 KB
Request

Create request comment

This method creates a public or private (internal) comment on a customer request, with the comment visibility set by public. The user recorded as the author of the comment.

Permissions required: User has Add Comments permission.

Request limitations: Customers can set comments to public visibility only.

post/rest/servicedeskapi/request/{issueIdOrKey}/comment

Path parameters

issueIdOrKeystring required

The ID or key of the customer request to which the comment will be added.

Request body

bodystring

Content of the comment.

publicboolean

Indicates whether the comment is public (true) or private/internal (false).

Response

Returns the comment.

_expandsstring[]

List of items that can be expanded in the response by specifying the expand query parameter.

bodystring

Content of the comment.

idstring

ID of the comment.

publicboolean

Indicates whether the comment is public (true) or private/internal (false).