---
title: "Add users to organization"
method: POST
path: "/rest/servicedeskapi/organization/{organizationId}/user"
tags: ["Organization"]
---

# Add users to organization

`POST /rest/servicedeskapi/organization/{organizationId}/user`

This method adds users to an organization.

**[Permissions](#permissions) required**: Service desk administrator or agent. Note: Permission to add users to an organization can be switched to users with the Jira administrator permission, using the **[Organization management](https://confluence.atlassian.com/servicedeskcloud/setting-up-service-desk-users-732528877.html#Settingupservicedeskusers-manageorgsManageorganizations)** feature.

## Path parameters

- `organizationId` integer, required

## Request body

- UsersOrganizationUpdateDTO
  - `accountIds` string[] — List of customers, specific by account IDs, to add to or remove from the organization.
  - `organizationId` integer — The organizationId in which users need to be added
  - `usernames` string[] — This property is no longer available and will be removed from the documentation soon. See the [deprecation notice](https://developer.atlassian.com/cloud/jira/platform/deprecation-notice-user-privacy-api-migration-guide/) for details. Use `accountIds` instead.

## Response `204`

Returned if all the users were valid and added to the organization, no response payload is provided.

## Other responses

- `400` — Returned if one or more usernames are unknown.
- `401` — Returned if the user is not logged in.
- `403` — Returned if the user does not have permission to complete this request.
- `404` — Returned if the organization does not exist.
- `500` — Internal Server Error.

---

[API](https://skmtc.net/atlassian/apis/service-management-public-rest-api.md) · [All operations](https://skmtc.net/atlassian/apis/service-management-public-rest-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/atlassian/service-management-public-rest-api/versions/0c91941a1ff9/schema)