---
title: "Revoke portal only access for user"
method: PUT
path: "/rest/servicedeskapi/customer/user/{accountId}/revoke-portal-only-access"
tags: ["Customer"]
---

# Revoke portal only access for user

`PUT /rest/servicedeskapi/customer/user/{accountId}/revoke-portal-only-access`

This method revokes portal-only access for a particular user, removing their ability to log in to the Jira Service Management customer portal as a portal-only user. After revocation, the user cannot submit or view requests through the portal.

**[Permissions](#permissions) required:** Site administration (that is, member of the *site-admin* [group](https://confluence.atlassian.com/x/24xjL)).

## Path parameters

- `accountId` string, required

## Response `204`

Returned if the request is successful.

- unknown

## Other responses

- `401` — Returned if the user is not logged in.
- `403` — Returned if the user does not have permission to complete this request.
- `404` — Returned if the account ID is invalid.
- `500` — Internal Server Error.

---

[API](https://skmtc.net/atlassian/apis/service-management-public-rest-api.md) · [All operations](https://skmtc.net/atlassian/apis/service-management-public-rest-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/atlassian/service-management-public-rest-api/revisions/3cf1fe47664a/schema)