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v11

OpenAPI 3.1.02026-08-0364112112.3 KB
Sla Rules

Create sla rule

Creates sla rule

post/v1/sla-rules

Request body

namestring required
segmentstring required
prioritiesExternalConversationPriority[] nullable
firstResponseTimeinteger required
nextResponseTimeinteger required
workingHours'always' | 'custom' required
ranknumber required
channelsDeliveryType[]
tagsstring[] nullable
teamsstring[] nullable
subChannelsstring[] nullable

Response

Successful Response

namestring required
segmentstring required
prioritiesExternalConversationPriority[] nullable
firstResponseTimeinteger required
nextResponseTimeinteger required
workingHours'always' | 'custom' required
ranknumber required
channelsDeliveryType[]
tagsstring[] nullable
teamsstring[] nullable
subChannelsstring[] nullable
idstring uuid nullable
companyIdstring uuid required