---
title: "List all configured sla rules"
method: GET
path: "/v1/sla-rules"
tags: ["Sla Rules"]
---

# List all configured sla rules

`GET /v1/sla-rules`

Lists all configured sla rules

## Query parameters

- `cursor` integer
- `limit` integer

## Response `200`

Successful Response

- ExternalApiListResponseExternalSlaRule
  - `data` ExternalSlaRule[], required
    - `name` string, required
    - `segment` string, required
    - `priorities` ExternalConversationPriority[], nullable
    - `firstResponseTime` integer, required
    - `nextResponseTime` integer, required
    - `workingHours` 'always' | 'custom', required
    - `rank` number, required
    - `notifications` SlaRuleNotification[], required
      - `id` string
      - `name` string, required
      - `interval` integer, required
      - `condition` union, required
        - 'before'
        - 'after'
      - `channel` union, required
        - 'slack'
        - 'email'
      - `notify` union, required
        - string
        - string[]
      - `showFullDetailsPostAnswerInSlack` boolean, nullable
    - `channels` DeliveryType[]
    - `tags` string[], nullable
    - `teams` string[], nullable
    - `subChannels` string[], nullable
    - `id` string, uuid, nullable
    - `companyId` string, uuid, required
  - `total` integer, nullable
  - `cursor` integer, nullable
  - `limit` integer, nullable

## Other responses

- `422` — Validation Error

---

[API](https://skmtc.net/atlas/apis/atlas-api.md) · [All operations](https://skmtc.net/atlas/apis/atlas-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/atlas/atlas-api/versions/e7dad6429c9d/schema)
