v12

latestOpenAPI 3.1.02026-08-0464112112.3 KB

Sla Rules

Retrieve one sla rule

Retrieves one sla rule

get/v1/sla-rules/{id}

Path parameters

idstring uuid required

Response

Successful Response

namestring required

segmentstring required

prioritiesExternalConversationPriority[] nullable

firstResponseTimeinteger required

nextResponseTimeinteger required

workingHours'always' | 'custom' required

ranknumber required

channelsDeliveryType[]

tagsstring[] nullable

teamsstring[] nullable

subChannelsstring[] nullable

idstring uuid nullable

companyIdstring uuid required