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v66

latestOpenAPI 3.1.0raw.githubusercontent.com2026-08-04176310979.2 KB
voice_groups

Update Voice Group

Update an existing voice group

put/api/v1/voice_groups/

Request body

namestring required

The name of the language group.

descriptionstring nullable

Description of the language group.

skip_current_language_in_messageboolean required

Whether a custom message using the language group to generate a language DTMF menu should skip the agent's current language in the menu.

idinteger required

The ID of the language group to update.

edit_commentsstring nullable

Comments for the most recent edit to the language group.

Example request

{
  "name": "Call Center 1 Languages",
  "description": "Languages spoken by operators at Call Center 1",
  "language_configs": [
    {
      "dtmf_code": 1,
      "language_code": "en-US",
      "voice_display_name": "Alloy",
      "voice_provider": "OpenAI"
    },
    {
      "dtmf_code": 2,
      "language_code": "es-US",
      "voice_display_name": "es-US-Neural2-B",
      "voice_provider": "Google"
    }
  ],
  "skip_current_language_in_message": true,
  "id": 1,
  "edit_comments": "Added Spanish support."
}

Response

Successful Response

namestring required

The name of the language group.

descriptionstring nullable

Description of the language group.

skip_current_language_in_messageboolean required

Whether a custom message using the language group to generate a language DTMF menu should skip the agent's current language in the menu.

idinteger required

The ID of the language group to update.

edit_commentsstring nullable

Comments for the most recent edit to the language group.

updated_atstring date-time required

Timestamp of the last update to the language group.

last_updated_bystring required

Email of the user who last updated the language group.

Example response

{
  "name": "Call Center 1 Languages",
  "description": "Languages spoken by operators at Call Center 1",
  "language_configs": [
    {
      "dtmf_code": 1,
      "language_code": "en-US",
      "voice_display_name": "Alloy",
      "voice_provider": "OpenAI"
    },
    {
      "dtmf_code": 2,
      "language_code": "es-US",
      "voice_display_name": "es-US-Neural2-B",
      "voice_provider": "Google"
    }
  ],
  "skip_current_language_in_message": true,
  "id": 1,
  "edit_comments": "Added Spanish support.",
  "agents_info": [
    {
      "id": 1,
      "name": "Test Agent"
    }
  ],
  "updated_at": "2024-01-01T00:00:00Z",
  "last_updated_by": "user@mail.com"
}