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v66

latestOpenAPI 3.1.0raw.githubusercontent.com2026-08-04176310979.2 KB
outbound.batches

Fetch Outbound Communication Batch Results

get/api/v1/outbound/batches/{batch_id}/results

Path parameters

batch_idstring required

Query parameters

reference_idstring nullable
statusstring nullable
insights_statusstring nullable

Response

Successful Response

reference_idstring required

ID for target outreach (unique within batch)

targetstring required

Target phone number

request_variablesobject required

Variables for request

channel_manager_sidstring nullable

Channel manager SID

created_atstring date-time

Timestamp of request creation

sent_atstring date-time nullable

Timestamp at which request was sent

attempt_countinteger

Number of attempts for request

session_idinteger nullable

Unique ID for call session

conversation_idinteger nullable

Unique ID for conversation

request_status'PENDING' | 'DUPLICATE' | 'INITIATED' | 'CONNECTED' | 'COMPLETED' | 'FAILED' | 'CANCELED' | 'INVALID' | 'SKIPPED'

Status of a communication request.

channel_manager_statusstring nullable

Status of request in channel manager (see ChannelManagerStatus)

insights_statusstring nullable

Status of session in insight workflow

insightsobject nullable

Insights from call

line_typestring nullable

Line type of the target number from Twilio Lookup (e.g. 'mobile', 'landline', 'voip'); resolved at ingestion.

enrichmentobject nullable

Full Twilio Lookup v2 line_type_intelligence payload resolved at ingestion (line_type / carrier_name / mcc / mnc / error_code). None when no lookup was performed.

Example response

[
  {
    "reference_id": "12345",
    "target": "512-555-1234",
    "channel_manager_sid": "LMc4b16a9df2ce33d84b3d30581fe6598c",
    "created_at": "2026-08-03T00:00:00Z",
    "sent_at": "2026-08-04T00:00:00Z",
    "session_id": 1,
    "conversation_id": 1,
    "channel_manager_status": "COMPLETED",
    "insights_status": "PENDING",
    "insights": {
      "rating": "Good",
      "summary": "The customer service agent successfully assisted the caller with their inquiry and the call ended positively."
    },
    "line_type": "mobile",
    "enrichment": {
      "carrier_name": "Onvoy, LLC - Sinch",
      "line_type": "mobile",
      "mcc": "313",
      "mnc": "410"
    }
  }
]