Remove points from customer account

Customer's email address. Alternative to customerId for identifying the customer. Provide either customerId OR customerEmail, not both. Must be a valid email address that exists in your Shopify store. Email matching is case-insensitive. Example: customer@example.com

Shopify customer ID (numeric). Identifies which customer receives the points. Provide either customerId OR customerEmail, not both. Customer must be enrolled in the loyalty program. Example: 67890

Optional: ID of an earn rule to associate with this point addition. Used for categorization and reporting purposes only. Does not affect point calculation - points parameter takes precedence. Helps group similar types of point additions in reports. Example: 10

Optional but strongly recommended: Description of why points are being added. This note appears in the customer's transaction history and admin logs. Best practices:

• Be specific about the reason
• Include reference numbers (order ID, ticket ID, etc.)
• Use consistent formatting for easier reporting Examples:
• "Birthday bonus - January 2025"
• "Compensation for delayed shipping - Order #1234"
• "Referral bonus from external campaign"
• "Migration - transferred from old system"
• "Manual adjustment per support ticket #567"

Number of points to add to the customer's account. Must be a positive number. Points are added to availablePoints immediately (not pending). Decimal values are supported for fractional points. Example: 50.0