v1

latestOpenAPI 3.0.02026-07-241220330.3 KB
Cases

Create a case work (multi)

<Callout type="warning" title="Deprecated Warning"> This endpoint is deprecated in favor of using Investigations. </Callout>

Enables an agent to take action on multiple cases at once. There are four types of actions that can be taken on a bulk level: assignment_created (assigning a user to the cases), assignment_removed (unassigning a user to the cases), status (changing the statuses), and closure (closing the cases).

post/cases/multi/works

Response

Case

messagestring
updated-casesstring[]

An array of case tokens that were successfully updated

Example response

{
  "message": "All cases updated!",
  "updated-cases": [
    "C-123",
    "C-456"
  ]
}