v1
latestOpenAPI 3.0.02026-07-241220330.3 KBCases
Create a case work (multi)
<Callout type="warning" title="Deprecated Warning"> This endpoint is deprecated in favor of using Investigations. </Callout>Enables an agent to take action on multiple cases at once. There are four types of actions that can be taken on a bulk level: assignment_created (assigning a user to the cases), assignment_removed (unassigning a user to the cases), status (changing the statuses), and closure (closing the cases).
post/cases/multi/works
Response
Case
Example response
{
"message": "All cases updated!",
"updated-cases": [
"C-123",
"C-456"
]
}