v1

latestOpenAPI 3.0.02026-07-14664396.8 KB
SUPPORT

Create a support ticket

Creates a new support ticket for a customer or anonymous user.

post/supportTickets

Headers

api-keystring
Example:alfredpay.T+QdhCoMofy8.gGKO5KdB7M+B/9jLFef

API Key for service authentication (alternative to JWT Bearer token). Optional.

api-secretstring
Example:PwF+cDGZd37eHYZ.CVvF1/zbHCBosSo1

API Secret for service authentication (alternative to JWT Bearer token). Optional.

Request body

customerIdstring required
emailstring required
issueType'IDENTITY_VERIFICATION' | 'UPDATE_IDENTITY_INFORMATION' | 'TRANSACTION' | 'EXISTING_TICKET' | 'OTHER' | 'ADD_PAYMENT_METHOD' required

Description of the Type Issues

messagestring required
metadataobject required