---
title: "Create a support ticket"
method: POST
path: "/supportTickets"
tags: ["SUPPORT"]
---

# Create a support ticket

`POST /supportTickets`

Creates a new support ticket for a customer or anonymous user.

## Headers

- `api-key` string
- `api-secret` string

## Request body

- SupportTicketsDto
  - `customerId` string, required
  - `email` string, required
  - `issueType` 'IDENTITY_VERIFICATION' | 'UPDATE_IDENTITY_INFORMATION' | 'TRANSACTION' | 'EXISTING_TICKET' | 'OTHER' | 'ADD_PAYMENT_METHOD', required — Description of the Type Issues
  - `message` string, required
  - `metadata` object, required

## Response `201`

---

[API](https://skmtc.net/alfredpay/apis/alfred-penny-api-client-documentation.md) · [All operations](https://skmtc.net/alfredpay/apis/alfred-penny-api-client-documentation/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/alfredpay/alfred-penny-api-client-documentation/revisions/6fdfb13fd2b1/schema)