---
title: "Score signal triggered"
method: POST
path: "balancePlatform.score.triggered"
tags: ["Score"]
---

# Score signal triggered

`POST balancePlatform.score.triggered` (webhook)

For merchants who opt in to the Score product, Adyen sends this webhook when a score signal is triggered against an account holder.

## Payload

- ScoreNotificationRequest
  - `data` BankScoreSignalTriggeredData, required
    - `accountHolder` ResourceReference
      - `description` string — The description of the resource.
      - `id` string — The unique identifier of the resource.
      - `reference` string — The reference for the resource.
    - `accountHolderStatus` string — The status of the account holder.
    - `automatedActions` string[] — The automated action(s) taken as a result of the score signals that were triggered.
    - `balancePlatform` string — The unique identifier of the balance platform.
    - `creationDate` string, date-time — The date and time when the event was triggered, in ISO 8601 extended format. For example, **2025-03-19T10:15:30+01:00**.
    - `id` string — The ID of the resource.
    - `riskScore` integer — The score of the identity resulting from the signal(s) that were triggered.
    - `scoreSignalsTriggered` string[] — The name(s) of the score signals that were triggered.
    - `signalSourceTypes` string[] — The type(s) of the score signals that were triggered.
  - `environment` string, required — The environment from which the webhook originated. Possible values: **test**, **live**.
  - `timestamp` string, date-time — When the event was queued.
  - `type` 'balancePlatform.score.triggered', required — Type of webhook.

## Acknowledgement `200`

OK - the request has succeeded.

- BalancePlatformNotificationResponse
  - `notificationResponse` string — Respond with any **2xx** HTTP status code to [accept the webhook](https://docs.adyen.com/development-resources/webhooks/#accept-webhooks).

---

[API](https://skmtc.net/adyen/apis/configuration-webhooks.md) · [All operations](https://skmtc.net/adyen/apis/configuration-webhooks/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/adyen/configuration-webhooks/revisions/74e0766552b1/schema)