customer_namestring required
The name of the lead for whom the callback is being scheduled.
schedule_date_timestring required
YYYY-MM-DD HH:MM:SS – The exact date and time when the call should be scheduled.
assigned_tostring required
The agent ID to whom this scheduled call is assigned.
customer_numberstring required
The contact number of the customer to be called.
reminder_schedule_callbacksboolean
If true, a reminder notification will be set for the scheduled callback.
reminder_timeinteger
The time (in minutes) before the scheduled callback when the reminder should be triggered.
call_end_mininteger
The duration after which the scheduled call should automatically end if unanswered.
inbound_queueinteger
The queue ID to which this scheduled callback belongs, ensuring proper call routing, only can be used when dialer campaign inbound callback is 1 through campaigns api.