v1

latestOpenAPI 3.1.02026-07-241370148.9 KB

Initiate Click to Call Support

This API allows you to initiate click to call support.

post/v1/click_to_call_support

Request body

customer_numberstring required

Customer's Number

customer_ring_timeoutinteger

Time in seconds to ring the customer's number before stopping. Minimum: 10 seconds, Maximum: 30 seconds. Defaults to 30 seconds if not specified.

api_keystring required

API Key associated with the user.

caller_idstring

This request uses the DID number to initiate the call, if it is pre-configured and valid under your account.

async1 required

Make multiple calls symultaneously, i.e don't wait for agent to pick up the call before sending back the response (Set default value to 1)

custom_identifierstring

Note: The parameter name is flexible and can be modified based on the specific use case.

call_timeoutinteger

With the help of this request variable you can limit the time of the call. Call will auto disconnect after provided seconds have been reached in call duration.

Response

200

object required