v1

latestOpenAPI 3.1.02026-07-241370148.9 KB

Click to Interaction

This API helps to initiates a customer interaction (e.g., call, WhatsApp, SMS) using the provided phone number.

post/v1/interactions-hub/click-to-interaction

Headers

Authorizationstring required

Bearer token obtained from the Acefone Console

x-trace-idstring

A unique identifier for each request

Request body

contact_numberstring required

Customer number in E.164 format

agent_idstring required

ID of the Acefone agent who will chat on the interactions