---
title: "Click to Interaction"
method: POST
path: "/v1/interactions-hub/click-to-interaction"
---

# Click to Interaction

`POST /v1/interactions-hub/click-to-interaction`

This API helps to initiates a customer interaction (e.g., call, WhatsApp, SMS) using the provided phone number.

## Headers

- `Authorization` string, required
- `x-trace-id` string

## Request body

- object
  - `contact_number` string, required — Customer number in E.164 format
  - `agent_id` string, required — ID of the Acefone agent who will chat on the interactions

## Response `200`

---

[API](https://skmtc.net/acefone/apis/servetel-base-api-config.md) · [All operations](https://skmtc.net/acefone/apis/servetel-base-api-config/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/acefone/servetel-base-api-config/revisions/ca83a6f08f7f/schema)